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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,036 Reviews

2,036 Reviews of Lou Fusz Mazda - Service Center

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June 13, 2022

I was greeted upon arrival and my vehicle was promptly taken to the service bay. In just over an hour, I received a full vehicle inspection and transmission flush. Seems about right. More

by skycop_94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Watkins
Jun 16, 2022 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

June 13, 2022

Polite, efficient, and kept me apprised of status of car’s progress. Paperwork was easy to understand. More

by Marshat05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane
Jun 16, 2022 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

June 10, 2022

Good service outstanding people, good communications not much more to add at this time, the job was done. More

by cehoogland48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 13, 2022 -

Lou Fusz Mazda responded

We appreciate you. Thank you for choosing our store, and we will be passing your message along! Please let us know how we can give you a five-star experience next time!

June 10, 2022

Sean in service is kind,knowledgeable,keeps you updated when there’s additional charges. You’ll have my future business. More

by Hutstwo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Jun 13, 2022 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

June 10, 2022

The staff was very knowlegeable, friendly and timely. The work was done on time and to my satisfaction. More

by JOHN@CCINETWORKING.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Luraschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone in service department
Jun 13, 2022 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

June 10, 2022

They were efficient, friendly, courteous, and accommodating. I liked the video that was emailed to me from the service technician explaining the things that could be fixed but weren’t required. More

by tcphilpott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin in Service
Jun 10, 2022 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

June 10, 2022

Everyone is friendly and helpful. I like the video showing what work needs to be done. More

by RHONDA.INBODEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn DeGrasso
Jun 13, 2022 -

Lou Fusz Mazda responded

Thank you! We are happy to have you as our customer and we hope to see you again!

June 10, 2022

Good experience. Everyone was very kind and helpful. I especially appreciate the snacks and WiFi. More

by horwitzmara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Chavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Lou Fusz Mazda responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

June 09, 2022

Always quick and kind with customer service. They respect loyalty and remember you because of that. More

by Chris Krueger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t
Jun 10, 2022 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

June 08, 2022

Reliable service. Attentive and courteous customer service. Service recommendations were performed in a timely manner. The waiting room was comfortable. The bathrooms More

by dreammartha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Mitchell
Jun 10, 2022 -

Lou Fusz Mazda responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

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