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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,036 Reviews

2,036 Reviews of Lou Fusz Mazda - Service Center

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June 21, 2022

Excellent service. Shawn Degrasso is the best service advisor. I have been bringing my car to this dealership since 2009 and have never had a problem! More

by CJDST95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn DeGrasso
Jun 22, 2022 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

June 21, 2022

Quick service with a nice waiting atmosphere for the customer. Only complaint is the cost of labor for certain services. Had I done some googling, I would have saved myself 200 dollars and done the spar More

by TYNGBRG2288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane krandel
Jun 22, 2022 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

June 20, 2022

Nice, pleasant and they make sure you understand the work needed on your vehicle, also I love the fact that they rinse your car off and vacuum it...I needed that too 😊 More

by sylvanna.frenchie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
It was the front desk in service
Jun 22, 2022 -

Lou Fusz Mazda responded

Thank you! We are happy to have you as our customer and we hope to see you again!

June 17, 2022

Everyone is always friendly, welcoming, and ready to help. I am always pleased with service. More

by mwoodcoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

June 16, 2022

The team identified a problem and worked to resolve it quickly. They gave excellent advice, and the appointment took less time than they expected at first. More

by Tokamak11
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service
Jun 20, 2022 -

Lou Fusz Mazda responded

Thank you! We are happy to have you as our customer and we hope to see you again!

June 15, 2022

Easy to schedule service. Robin was welcoming upon arrival for scheduled service. On line review by technician was helpful in reviewing suggested additional services to keep v More

by THOMASJJCALACCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin
Jun 16, 2022 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

June 15, 2022

Service was timely and the staff was courteous and informative. The waiting area is very nice. More

by AB_STILLSERVING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin
Jun 16, 2022 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

June 15, 2022

Helpful with no issues occurring during the service visit when I stopped by recently onsite More

by jacobtfinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 16, 2022 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

June 14, 2022

I always appreciate the service I receive at Lou Fusz. This time I met Dane, who was friendly yet very professional. He kept me updated on the status of my car’s progress. I miss Sean, though. I think he More

by LOCKHARTLS92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamel Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Lou Fusz Mazda responded

Thank you! We are happy to have you as our customer and we hope to see you again!

June 14, 2022

Service was fast and thorough. The video overview from the tech showed me exactly what was going on with my car. Excellent. More

by CaptKup4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor who I don't remember his name and you didn't include service advisors on your lists.
Jun 16, 2022 -

Lou Fusz Mazda responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

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