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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,036 Reviews

2,036 Reviews of Lou Fusz Mazda - Service Center

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July 09, 2022

The staff is very friendly, knowledgeable and helpful. I appreciate getting service at this location. More

by LMMULLEN01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Jul 11, 2022 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

July 09, 2022

Excellent service and attentiveness from Shawn, the service rep. Unfortunately the repair had issues I discovered the following day, but Shawn immediately made it right with very little inconvenience t More

by mikejim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Jul 11, 2022 -

Lou Fusz Mazda responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

July 08, 2022

I am extremely happy with my mx-5 rf. The sales rep was awesome and so patient. So far I have been very pleased with the service department. Overall it’s been a very positive experience. More

by jimmc8888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamel Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Repple
Jul 08, 2022 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review, Jim. We look forward to seeing you in our store again.

July 08, 2022

Shawn, the service rep, really kept us informed. Parts delayed, we were given a loaner. More

by gailmwoods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Jul 11, 2022 -

Lou Fusz Mazda responded

Thank you! We are happy to have you as our customer and we hope to see you again!

July 05, 2022

I am a long time Fusz customer and have never had a bad service visit. I had a ‘85 Mazda 626, a ‘98 Saturn from Lou Fusz Saturn in St.Peters, a 2001 Subaru Legacy that I took to Subaru in St. Peter’s for e More

by REYNOLDSD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
To many to list, sorry
Jul 06, 2022 -

Lou Fusz Mazda responded

Thank you! We are happy to serve you in our store and we look forward to seeing you again!

July 04, 2022

I LOVE everything about Lou Fusz. THANKS for the amazinly awesome service everytime I'm there! More

by Jess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamel Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

July 02, 2022

Excellent service and friendliness. Work done on vehicle was satisfactory in all respects. Convenience in paying bill on line work out just fine. More

by JAWI96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy and Sean
Jul 06, 2022 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

July 01, 2022

Service Advisor (Shawn Degrasso) was very friendly and professional. He explained everything very well and was easy to work with. The free courtesy car I requested was available immediately and was clean More

by DeraldLH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Jul 06, 2022 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. Thank you for your kind words about our staff. We look forward to seeing you in our store again!

July 01, 2022

Improperly installed an oil filter and I broke down on the Blanchette bridge during rush hour. Also gave my key to another customer who entered my car and was in it long enough to reset radio stations More

by wardenpa5
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean in service department
Jul 06, 2022 -

Lou Fusz Mazda responded

Thank you for taking the time to bring this issue to our attention. We are sorry to hear about your poor experience in our store and will be passing your message along to management. We always want to provide our customers with top-notch service, and we hope to see you in our store again.

June 30, 2022

Highly Compent easy to work with explained my options and cost. Completed in a timely manner More

by fakurz39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Luraschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

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