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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
1,975 Reviews

1,975 Reviews of Lou Fusz Mazda - Service Center

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September 17, 2024

Fast, fun and friendly service. The building was clean. Service is quick. Received a diagnosis and response quick as well no complaints 10 out of 10. More

by jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Lou Fusz Mazda responded

We're glad that our service staff was able to provide a 10 out of 10 experience for you!

September 16, 2024

Lou Fusz has always been my favorite dealership for my vehicles. The service is exceptional and they always take care of my automotive needs. I appreciate their professionalism. More

by PRICH1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim in the service dept
Sep 19, 2024 -

Lou Fusz Mazda responded

We appreciate having you as a customer!

Sep 20, 2024 -

PRICH1951 responded

I will always do business wirh Lou Fusz!

Sep 20, 2024 -

PRICH1951 responded

The best service with a great staff!

September 14, 2024

The service was good and Kim, who assisted me was terrific! I would recommend your services. More

by TIMICAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
Sep 19, 2024 -

Lou Fusz Mazda responded

Thank you for the kind words! Happy to hear that Kim was able to take care of you!

September 14, 2024

Service was kind and efficient. Kim was friendly and willing to keep me up to date as repairs were done. More

by Poisoncap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim in service
September 11, 2024

I always have good service at Mazda Lou fuse. . that’s why I always come back More

by F.SHELONDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Sep 12, 2024 -

Lou Fusz Mazda responded

We appreciate having you as a customer!

September 07, 2024

Bought a brand new car. I haven't had to use the service center yet but I couldn't get by without rating it More

by MBEINS
Recommend Dealer
Yes
Employees Worked With
Jamel Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Lou Fusz Mazda responded

Thanks for buying from Lou Fusz!

September 07, 2024

Very courteous they made you feel happy you came there for service. Ladies went out of their way to find me a snack More

by susanp1709
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know names
Sep 12, 2024 -

Lou Fusz Mazda responded

We're glad that you were taken care of!

September 07, 2024

The dealership is very good to it's customers. They are always available to answer questions. The carwash that came with the oil change left water spots on one side. It took far to long for the oi More

by charleneg52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Sep 12, 2024 -

Lou Fusz Mazda responded

We appreciate you choosing Lou Fusz. We apologize for the long oil change experience, this has been passed along and we hope to improve on your experience in the future.

September 07, 2024

Brian, the service manager I've been working with is a very helpful, courteous and professional individual. The maintenance work on my car was taken care of in a very timely manner at a reasonable and fa More

by dteel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Lou Fusz Mazda responded

We're glad that Brian was able to take care of your needs!

September 06, 2024

Excellent customer service. Andrew Cohen was very respectful, patient and professional. Overall experience was great. More

by emygomez14
Recommend Dealer
Yes
Employees Worked With
Andrew Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Lou Fusz Mazda responded

We're glad that you had a great experience with us!

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