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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,040 Reviews

2,040 Reviews of Lou Fusz Mazda - Service Center

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January 27, 2025

The service has changed so much that the extra checks like filling up fluids, etc. doesn't happen anymore. More

by Jazzyvicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Salesperson and F &I persons were #1. Best car sales experience with them. Not crazy about help getting Appleplay set up. Had questions & needed help from service and sales. More

by beverlyfraynecobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Lou Fusz Mazda responded

We're glad you had a good sales experience with us!

January 22, 2025

Staff were pleasant, professional, efficient, and helpful. There was and organized and easy flow to the whole maintainence department. Scheduling was accomodating. Over all a very pleasant experience More

by lisa
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Lou Fusz Mazda responded

We're glad to hear that you had a pleasant experience with us!

January 20, 2025

My Brand new Mazda cx5 has been in this shop for over 2. 5 months. More

by paigecooksey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Heaney
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

Great experience by staff and tech. Customer lounge area is starting to show a little wear. More

by tlordhuffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Lou Fusz Mazda responded

Thanks for the review!

January 18, 2025

I was recently in for routine service. Stephanie Waters was right on top of things. She got me in and out very efficiently. Answered my questions and was very friendly. More

by suemunsell
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Lou Fusz Mazda responded

We're happy to hear that Stephanie was able to take care of you!

January 14, 2025

Great service department! Looking forward to my next oil change. Love the service advisors and technicians More

by kylegriffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Luraschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Lou Fusz Mazda responded

Glad to hear you had a great service experience!

January 12, 2025

No complaints on the process at all. Sales and finance team were not pushy and understood when I didn't want to add the bells and whistles. More

by bmkd3b
Recommend Dealer
Yes
Employees Worked With
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : kevaun
Jan 15, 2025 -

Lou Fusz Mazda responded

We're glad our staff gave you a great experience!

January 11, 2025

The service dept was excellent. They were very concerned and knowledgeable about the Mazda products. More

by mb4807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Lou Fusz Mazda responded

We're thrilled that our service department was able to take care of you!

January 10, 2025

Visiting St. Louis. I had an undercarriage cover torn off and they got me in without appointment and repaired along with completing an overdue maintence check/oil More

by MOOREJIMBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Lou Fusz Mazda responded

We're glad we were able to take care of you quickly!

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