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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,033 Reviews
Call Service Center (314) 208-2304

2,033 Reviews of Lou Fusz Mazda - Service Center

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July 08, 2023

They gave me a lot of discount and nice service. The salesman is patient and welcoming. More

by copland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

July 07, 2023

Very helpful, and friendly. Very good dealership that cares about their customers, and make sure they get the best deal. More

by graciemj12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

Lou Fusz Mazda responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

July 07, 2023

Consistently high service and work is always finished on time. Easy to online schedule and the service team is very friendly. More

by esnich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name of the service member I worked with. Why are service members not listed here!?!
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Jul 10, 2023 -

Lou Fusz Mazda responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

July 05, 2023

Low pressure salespeople make you feel comfortable and trust that the dealer is not trying to take advantage of you. Kyle G was great. More

by cpg228
Recommend Dealer
Yes
Employees Worked With
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2023 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

July 05, 2023

My car is almost 13-years-old and this dealership has kept in running beautifully. More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin
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Jul 06, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

Jul 06, 2023 -

Happy Customer responded

You're welcome.

July 04, 2023

On time, friendly service. The staff was polite, professional and informative. They are my go to dealership in St Louis. More

by runt3144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jul 06, 2023 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

July 02, 2023

Everything went perfectly. Staff is very nice and kind. Kyle is the best salesmen we’ve met. More

by imeunju.kim
Recommend Dealer
Yes
Employees Worked With
Kyle Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Lou Fusz Mazda responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

June 30, 2023

Our salesman Kyle was very accommodating to our requests and helped us find the right vehicle! More

by bethmcdonald4
Recommend Dealer
Yes
Employees Worked With
Jamel Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2023 -

Lou Fusz Mazda responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

June 29, 2023

The staff were great from start to finish. Friendly and knowledgeable. I recommend their staff and facility very highly. More

by franco5
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean
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Jun 30, 2023 -

Lou Fusz Mazda responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

June 29, 2023

Price discrepancies found on invoice. Costs are higher across the board but I don’t feel like there’s a corresponding increase in quality. Complementary services on the invoice but neve More

by jphpurdue
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Service desk people
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Jun 30, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

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