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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,033 Reviews

2,033 Reviews of Lou Fusz Mazda - Service Center

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July 20, 2023

Best dealership around hands down! Great customer service, great waiting area, and extremely knowledgeable staff that is honest and helpful!! More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Macey Oates
Jul 21, 2023 -

Lou Fusz Mazda responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

July 20, 2023

I always receive excellent service and quick turn around time. Also greatly appreciate the ride to my office or home while my car is being serviced. More

by jjkeeling71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy-second time I’ve met him very nice gentleman
Jul 21, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

July 18, 2023

Friendly staff, the services performed were satisfactory, and the prices were reasonable for a dealership. They were pretty responsive and good at communicating. More

by a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin
Jul 19, 2023 -

Lou Fusz Mazda responded

Thank you! We are happy to have you as our customer, and we hope to see you again! Please let us know how we can give you a five-star experience next time!

July 16, 2023

The staff is always friendly and efficient. The waiting area is clean and stacked with snacks. More

by preciouscousin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Lou Fusz Mazda responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

July 16, 2023

Everything was easy and well done! The wait was short and the service impeccable! I definitely will return. More

by kericksonco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 17, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

July 15, 2023

Very courteous service and knowledgeable people. They always answer my questions, resolve my problem snd give me a loaner if needed. More

by bcostelloiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Lou Fusz Mazda responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

July 13, 2023

The guy I worked with was very kind, but my trade-ins were low-balled and the inventory was slim. More

by AbbyG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

July 12, 2023

Technician left an oil mess on top of my engine after my very first oil change. More

by laith
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
Can't remember her name
Jul 14, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

July 11, 2023

Vaccum is not done. Apart from that every thing was good. Inside the car is not properly clean More

by gummulaanusha1326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Jul 12, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

July 08, 2023

Excellent customer service. All I had to do was get there on time, wait a couple minutes (computer coordination), drive off on the loaner car, return in a few hours, scan my cr More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lovely ladies in Service Dept
Jul 10, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

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