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This rating includes all service center reviews, with more weight given to recent reviews.
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2,033 Reviews of Lou Fusz Mazda - Service Center
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August 05, 2023
Buying process was a positive experience. Kyle Griffin was amazing to work with. Answered all my questions and requests for information. He accommodated me as I was an out of state buyer. He Kyle Griffin was amazing to work with. Answered all my questions and requests for information. He accommodated me as I was an out of state buyer. He made the entire purchase a pleasant experience. More
by acewright
Verified Customer
August 02, 2023
Service was friendly and communicative. I love receiving the video walkthrough. Macey was very transparent about the initial discrepancy of the quote and I appreciate being given a loaner c I love receiving the video walkthrough. Macey was very transparent about the initial discrepancy of the quote and I appreciate being given a loaner car when I realized I could no longer wait at the dealership. Overall great service! Thanks! More
by Amy
Employees Worked With
Macey Oates
August 01, 2023
On line appointments easy to schedule. Good communication while car in shop. Only thing better would be having Saturday service hours. Good communication while car in shop. Only thing better would be having Saturday service hours. More
by ARBILGER
Employees Worked With
Dan in service department.
August 01, 2023
Excellent Sales, and had the deal worked out before I walked in the door, Just Awesome. walked in the door, Just Awesome. More
by blackbirdta2000
August 01, 2023
Pleasant staff easy to work with. Attentive and eager to explain the car features and demonstrate how to use them. Attentive and eager to explain the car features and demonstrate how to use them. More
by rlg4031
August 01, 2023
Lou Fusz has been my go to dealership for many years. The service is beyond wonderful and the staff is very professional and helpful. Of course, their vehicles are great, also. I will only go to Lou Fu The service is beyond wonderful and the staff is very professional and helpful. Of course, their vehicles are great, also. I will only go to Lou Fusz for my automotive needs. More
by PRICH1951
Employees Worked With
Shawn Ingrassia, Macey Oates
July 31, 2023
Mazdas flying off the lot! Very busy the day we were there. Apologetic when we had to wait. Appreciated that they were doing their best! Professional and polite service. Majo Very busy the day we were there. Apologetic when we had to wait. Appreciated that they were doing their best! Professional and polite service. Major disappointment was the $499 admin fee at closing. That fee changed our opinion about accepting Any warranty extension. More
by vytlacilpd
July 30, 2023
Coming in from out of town, the service department found us a time slot to diagnose and repair an issue we were having with our CX-5. Detailed video log and cost estimates were provided within 24 hours wit us a time slot to diagnose and repair an issue we were having with our CX-5. Detailed video log and cost estimates were provided within 24 hours with the decision to have fixed or not. When returned, the vehicle was washed and vacuumed as well. More
by Nelsons
Employees Worked With
Cory L
July 29, 2023
No pressure sales! Excellent to deal with and buy from. Got us what we were looking for and was a pleasure to work with the entire staff. Will return for our next purch Excellent to deal with and buy from. Got us what we were looking for and was a pleasure to work with the entire staff. Will return for our next purchase. More
by Ben
