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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,031 Reviews

2,031 Reviews of Lou Fusz Mazda - Service Center

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August 13, 2023

Lou Fusz Mazda was awesome. I did not expect to purchase a car this quickly but I quickly fell in love with their selection and no hassle approach. I test drove two vehicles, ch More

by alexandereuzarragasr
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

August 13, 2023

My rep Brandon was great to work with. He made the process easy and my Finance manager was very knowledgeable. More

by tgortman89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon 5 Stars
Aug 14, 2023 -

Lou Fusz Mazda responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

August 12, 2023

Excellent service with a professional approach and attention to detail. My car was seen as appointee but an hour and a half for an oil change and tire rotation seems a bit lengthy. More

by John slay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Lou Fusz Mazda responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

August 10, 2023

I have always received excellent customer service and technical service at Lou Fusz. I purchased my car there and I feel comfortable taking my care there to be serviced. Everyone is very welcoming and More

by JANET.ANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of her name
Aug 14, 2023 -

Lou Fusz Mazda responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

August 10, 2023

Bought a car from Andrew, financing handled by Kim. Super people, excellent service—it was a great experience! More

by SHOPBICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Lou Fusz Mazda responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

August 09, 2023

Pleasant helpful employees! Appreciate that they can take me to my office and drop me off. More

by bandbfinney
Recommend Dealer
Yes
Employees Worked With
Two diff women helped me,one on drop off and one at pickup. Both very nice and helpful, I'm sorry I don't remember their names.
Aug 10, 2023 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

August 07, 2023

Lou Fusz Mazda Service Center made me feel welcome by greeting me with friendly and prompt service. Their team is very accommodating, knowledgeable and professional from sales to service. Thank you! More

by Busalaki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Lou Fusz Mazda responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

August 05, 2023

They were very courteous and efficient. They were very helpful when I had questions that I asked. More

by Sorbellowillia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Aug 10, 2023 -

Lou Fusz Mazda responded

Thank you! We are happy to have you as our customer, and we hope to see you again! Please let us know how we can give you a five-star experience next time!

August 05, 2023

Buying process was a positive experience. Kyle Griffin was amazing to work with. Answered all my questions and requests for information. He accommodated me as I was an out of state buyer. He More

by acewright
Recommend Dealer
Yes
Employees Worked With
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Griffin
Aug 10, 2023 -

Lou Fusz Mazda responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

August 05, 2023

The experience was easy and professional. Communication was straightforward. The dealership delivered. Very pleased with experience. More

by RL
Recommend Dealer
Yes
Employees Worked With
Moe in sales
Aug 10, 2023 -

Lou Fusz Mazda responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

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