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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,031 Reviews

2,031 Reviews of Lou Fusz Mazda - Service Center

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August 19, 2023

It's fast clean fresh coffee and water they treated me with courtesy and respect More

by donphillips1262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Aug 22, 2023 -

Lou Fusz Mazda responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

August 18, 2023

The dealer mishandled the diagnostic testing of my car. Informed me that they figured out the issue and looked into other concerns I called out and they were simply the affect of something else not working More

by Samantha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manager of Service Dept
Aug 22, 2023 -

Lou Fusz Mazda responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

August 18, 2023

Fast and efficient service. Feel very comfortable with the staff. Always friendly and helpful. Thanks for the service. More

by BobbieP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Aug 22, 2023 -

Lou Fusz Mazda responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

August 17, 2023

Macy was very nice and efficient! They got me in and out of my appointment on time. More

by clcarter04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Macey Oates
Aug 22, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

August 17, 2023

They did an excellent job and Kyle was very attentive and helpful . My wife dealt with him mostly More

by usqayyum
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kyle Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Lou Fusz Mazda responded

Thank you! We appreciate you, and we would be happy to have you as our customer again!

August 17, 2023

Go to Dobbs, Delaership used to be reasonably priced but now has become expensive , skip More

by karthikkurpad.bw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tracy Chavers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Lou Fusz Mazda responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

August 17, 2023

I am well pleased with Lou Fusz Mazda--its service and sales departments. I purchased my vehicle in 2019; the service department has since been overhauled. It was a great one, and now Lou Fusz is the only More

by joyceerobins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamel Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim, Shane, Dane
Aug 22, 2023 -

Lou Fusz Mazda responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

August 16, 2023

I was charged $40 because I mentioned a creeking sound that turned out to the skid plate underneath which was loose but needed to be removed in order to change the oil. So it was not an extra step and I s More

by AROBERTS72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 22, 2023 -

Lou Fusz Mazda responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

August 15, 2023

I made a mistake and brought my car a day early and they still got me in and taken care of without even telling me I was in the wrong day. More

by unctrublu1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Macey Oates
Aug 22, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

August 14, 2023

They were friendly & courteous. I was able to make my appointment easily. The work was completed in a timely fashion. More

by Mazda Red
Recommend Dealer
Yes
Employees Worked With
Service
Aug 22, 2023 -

Lou Fusz Mazda responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

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