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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,031 Reviews

2,031 Reviews of Lou Fusz Mazda - Service Center

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September 01, 2023

Professional, friendly, and most of always have such superior service!! Five star employees!! I just adore Shawn and Stephanie. More

by glitzystew@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn and Stephanie
Sep 05, 2023 -

Lou Fusz Mazda responded

Thank you! We appreciate you as our customer, and we would be happy to work with you again!

August 29, 2023

The sales rep, Danny, was great, easy to work with and very informative. The finance lady was awkward and sent my new car title to my previous address and it was lost in the Hazlewood USPS distribution ce More

by jase1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Insalacco - 5 stars
Aug 31, 2023 -

Lou Fusz Mazda responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

August 29, 2023

Quality dealer service organization that does it right. I keep returning for service for both of our Mazdas. More

by mfleming007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Mitchell
Aug 31, 2023 -

Lou Fusz Mazda responded

Thank you! We appreciate you as our customer, and we would be happy to work with you again!

August 29, 2023

Excellent service. Friendly advisor and competent mechanics . Good communication, great service and perfect location. They are the best. More

by Hlite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Macey Oates
Aug 31, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

August 26, 2023

This dealership is a convenient location, fair with their services, trustworthy and knowledgeable service advisors. More

by getn2shape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center advisors
Aug 28, 2023 -

Lou Fusz Mazda responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more!

August 25, 2023

Oil change and tire rotation done. chose not to do the spark plug job and going to shop the tires.was disappointed my service advisor would not honor a 10% off coupon from Bomarito Mazd More

by robert.rettke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana service advisor
Aug 25, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

August 25, 2023

Andrew and team took really good care of us and we will remember that and wish to bring you more business in the future. More

by ROBERTJRVWILLEFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Lou Fusz Mazda responded

We want to express our appreciation for taking the time to share your store experience. We're thrilled to have been able to offer you a wonderful time. Looking forward to your next visit!

August 23, 2023

Lou Fouz Mazda is a great place to buy a car. Everyone is informed and friendly. More

by DOROTHYKPRESTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Dept. is 5 stars.
Aug 24, 2023 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

August 20, 2023

Excellent service, got me in quickly and got my warrantied repair done without any hassle. Really appreciate the loaner. More

by Barnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

August 20, 2023

Excellent service. Got me in and out very quickly and were honest and upfront with what I needed to be serviced More

by maagaidan123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Luraschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Lou Fusz Mazda responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

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