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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,031 Reviews

2,031 Reviews of Lou Fusz Mazda - Service Center

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September 10, 2023

Wonderful, marvelous, excellent, extraordinary, exceptional just to say a few things. The service met and exceeded my expectations! More

by HSANDERS1045
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamel Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Luraschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Macey Oates
Sep 15, 2023 -

Lou Fusz Mazda responded

We want to express our appreciation for taking the time to share your store experience. We're happy to provide you with an experience that was acceptable. Looking forward to your next visit with us!

September 07, 2023

Great 👍 service, good customer service, knowledgeable, professional and friendly employees. Your team always gives exceptional services. Keep up the good work 👏 More

by katchandl3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Luraschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean
Sep 07, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

September 07, 2023

It was so easy to make an appointment, drop off my car and pick up a rental car. When they looked at my car, they videoed what was wrong with it and then I called them. It was so easy to make a decision a More

by alisonbraun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Automotive Department
Sep 07, 2023 -

Lou Fusz Mazda responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more!

September 07, 2023

Service went smoothly. Started on time, was completed in about one hour. The waiting room is comfortable and spacious. This was the first service, so no additional work wa More

by Gustavo Lima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Sep 07, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

September 06, 2023

Clean friendly dealership! I felt comfortable and welcomed- I would Definitely recommend to family and friends. More

by dstgemme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worded with service department
Sep 07, 2023 -

Lou Fusz Mazda responded

Thank you! We appreciate you as our customer, and we would be happy to work with you again!

September 06, 2023

Understood what I wanted. Didn't try to upsell a trim package. Good sense of humor and responsive to my needs. More

by lagornish
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamel Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Lou Fusz Mazda responded

We want to express our appreciation for taking the time to share your store experience. We're happy to provide you with an experience that was acceptable. Looking forward to your next visit with us!

September 06, 2023

Prompt service with a very friendly staff. I am always treated with respect and corlirtesy. More

by TomV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Lou Fusz Mazda responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more!

September 05, 2023

Excellent as always! The team smiles, asks questions, provides guidance and appropriately overview the shop's results. More

by cpalubiak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, Shawn
Sep 05, 2023 -

Lou Fusz Mazda responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more!

September 03, 2023

They were very quick to get me on the schedule and then quoted and completed the work ahead of anticipated completion. Great people is most important though. More

by jasonhoag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Macey Oates
Sep 05, 2023 -

Lou Fusz Mazda responded

Thank you! We are happy to have you as our customer, and we hope to see you again! Please let us know how we can give you a five-star experience next time!

September 02, 2023

Outstanding service. Very accommodating as well if you need work a space and quiet location. More

by aimlay2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Routine service
Sep 05, 2023 -

Lou Fusz Mazda responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more!

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