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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,033 Reviews
Call Service Center (314) 208-2304

2,033 Reviews of Lou Fusz Mazda - Service Center

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October 19, 2023

Car ready on time. Extra work was needed so I was sent a video to review before giving my ok. Great work, great service! More

by BERNICECARP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Report | Print
Oct 20, 2023 -

Lou Fusz Mazda responded

We want to express our appreciation for taking the time to share your store experience. We're happy to provide you with an experience that was acceptable. Looking forward to your next visit with us!

October 18, 2023

Great dealership. Technician saved me money on replacing PCM by reinstalling the firmware on it. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kolwyck, Macey Oates
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Oct 18, 2023 -

Lou Fusz Mazda responded

We want to express our appreciation for taking the time to share your store experience. We're happy to provide you with an experience that was acceptable. Looking forward to your next visit with us!

October 18, 2023

Good service sales person Moe helped us through buying and getting some service handled. Moe is the man. More

by dmayberry11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Macey Oates
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Oct 20, 2023 -

Lou Fusz Mazda responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

October 17, 2023

I had a great experience. No issues after preventative maintenance. The ladies up front were excellent inspite of being shorthanded. Hats off to them. Thank you. More

by michael.schweitzer
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Report | Print
Oct 18, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

October 13, 2023

Since I purchased my car the service has been excellent along with the employees I have encountered More

by Maryamc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Mitchell and Stephanie Watkins, Macey Oates
Report | Print
Oct 18, 2023 -

Lou Fusz Mazda responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more!

October 12, 2023

Was able to stop and drop my car for routine maintenance on my way to work. I’ve always appreciated good service here and their willingness to get me to my workplace quickly and easily. Great service! More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Report | Print
Oct 13, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

October 11, 2023

Great professional service. Easy to see what's wrong with the car. I appreciate the high tech service. More

by greennbaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Report | Print
Oct 13, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

October 09, 2023

Friendly, and efficient. They finished my car quickly even though I was early. I have not been disappointed with any interaction with the Lou Fusz team. More

by jimmmez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Report | Print
Oct 11, 2023 -

Lou Fusz Mazda responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more!

October 08, 2023

I felt that the seller is alright but i don’t feel really comfortable when talking to him More

by QUOCHUNG09032001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamel Gipson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

October 07, 2023

I have used Lou Fusz Mazda to service my vehicle for the past few years and have been very pleased with the service I have received. The Staff is professional and supportive and offer me every possible More

by DFOREMAN8345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Mitchell, Shawn DeGrasso, Julie Reichert, etc., Macey Oates
Report | Print
Oct 11, 2023 -

Lou Fusz Mazda responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

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