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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,033 Reviews

2,033 Reviews of Lou Fusz Mazda - Service Center

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October 26, 2023

I had a good and easy experience purchasing a new car at the Lou Fusz Mazda dealership. More

by Lkmodglin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Lou Fusz Mazda responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again! You May receive a survey from Mazda. We would be grateful if you could fill out the survey and share your positive feedback.

October 25, 2023

This is a great dealership. They are knowledgeable, friendly, courteous, and they know their cars. I am very happy dealing with a great group Lou Fusz More

by mcmahon_ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Oct 27, 2023 -

Lou Fusz Mazda responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future! You May receive a survey from Mazda. We would be grateful if you could fill out the survey and share your positive feedback.

October 25, 2023

Very professional, detailed, clean with a great lobby area for waiting. Just took a tad bit long but they were very thorough with servicing my car. More

by alexiskcolvin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Chavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Macey Oates
Oct 27, 2023 -

Lou Fusz Mazda responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again! You May receive a survey from Mazda. We would be grateful if you could fill out the survey and share your positive feedback.

October 24, 2023

The service advisor did a great job. She was very friendly and efficient and got my car in the hands of the mechanic quickly to get the problem fixed. I would definitely return to Lou F More

by glacier91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Oct 24, 2023 -

Lou Fusz Mazda responded

We want to express our appreciation for taking the time to share your store experience. We're happy to provide you with an experience that was acceptable. Looking forward to your next visit with us! You may receive a survey from Mazda. We would be grateful if you could fill out the survey and share your positive feedback!

October 24, 2023

I had scheduled an appointment online ahead of time and I had to wait there 3 hours because there were 9 people ahead of me. More

by Claire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Macey Oates
Oct 24, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

October 22, 2023

I had a pleasant experience. No issues with my service. My car was serviced as expected. More

by ryanndenise77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Oct 24, 2023 -

Lou Fusz Mazda responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again! You may receive a survey from Mazda. We would be grateful if you could fill out the survey and share your positive feedback!

October 22, 2023

Robin and crew are always welcoming and they take care of all my problems quickly and efficiently. More

by BGMADONIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin, Sean and everyone else
Oct 24, 2023 -

Lou Fusz Mazda responded

Thank you! We appreciate you as our customer, and we would be happy to work with you again!

October 21, 2023

Service was very thorough, friendly front of office and my car runs beautifully. Very happy with the Fusz experience! More

by jillmlevitetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Oct 24, 2023 -

Lou Fusz Mazda responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again! You may receive a survey from Mazda. We would be grateful if you could fill out the survey and share your positive feedback!

October 19, 2023

Lou Fusz Mazda is a great dealership in a convenient location. Kyle Kincaid is awesome to work with, straightforward, and always helpful. More

by nick@hey-beerman.net
Recommend Dealer
Yes
Employees Worked With
Kyle Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

October 19, 2023

We worked with Moe and I can honestly say it was the best and smoothest car buying and trade in experience. Moe was incredible to work with and made the whole process enjoyable for us. He answered all of our More

by kadrichavka
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

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