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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,033 Reviews
Call Service Center (314) 208-2304

2,033 Reviews of Lou Fusz Mazda - Service Center

Sort by
November 07, 2023

Prompt service and a comfortable waiting area. I love that they vacuum and wash my car, nice touch! More

by sarahdickhoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Report | Print
Nov 09, 2023 -

Lou Fusz Mazda responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more! You may receive a survey from Mazda. We would be grateful if you could fill out the survey and share your positive feedback.

November 04, 2023

All of the staff are kind and friendly. Comfortable waiting area and yummy snacks. Thank you! More

by stephaniemcmanus39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Report | Print
Nov 06, 2023 -

Lou Fusz Mazda responded

We want to express our appreciation for taking the time to share your store experience. We're happy to provide you with an experience that was acceptable. Looking forward to your next visit with us! You may receive a survey from Mazda. We would be grateful if you could fill out the survey and share your positive feedback.

November 03, 2023

Very nice and friendly staff. Will always come back there. Also will refer people there too More

by Vena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Report | Print
Nov 06, 2023 -

Lou Fusz Mazda responded

We want to express our appreciation for taking the time to share your store experience. We're happy to provide you with an experience that was acceptable. Looking forward to your next visit with us! You may receive a survey from Mazda. We would be grateful if you could fill out the survey and share your positive feedback.

November 03, 2023

Lou Fusz is a great dealership. They make it easy to schedule an appointment, you can wait on it or they can make arrangement for a rental. Their waiting area is comfortable and the More

by csutton81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Mitchell
Report | Print
Nov 06, 2023 -

Lou Fusz Mazda responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more! You may receive a survey from Mazda. We would be grateful if you could fill out the survey and share your positive feedback.

Nov 06, 2023 -

csutton81 responded

I already did.

November 02, 2023

Very professional and work was done as requested in a timely fashion, thank you very much! More

by janiehoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Report | Print
Nov 06, 2023 -

Lou Fusz Mazda responded

We want to express our appreciation for taking the time to share your store experience. We're happy to provide you with an experience that was acceptable. Looking forward to your next visit with us! You may receive a survey from Mazda. We would be grateful if you could fill out the survey and share your positive feedback.

November 02, 2023

The entire service staff was great and they took great care of my vehicle. Very happy customer!! More

by tracyd97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Report | Print
Nov 06, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

October 31, 2023

My mazda 3 needed a suspension component on the rear (original part broke) Looked after, back on the road 👍 More

by Danny from Canada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Report | Print
Nov 02, 2023 -

Lou Fusz Mazda responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more! You may receive a survey from Mazda. We would be grateful if you could fill out the survey and share your positive feedback.

October 30, 2023

Customer service and speed of service was good! I appreciate the video inspection of my vehicle, I never feel pressured to get recommended services although I usually opt in for one each visit due More

by msstaci6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Report | Print
Nov 02, 2023 -

Lou Fusz Mazda responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more! You may receive a survey from Mazda. We would be grateful if you could fill out the survey and share your positive feedback.

October 29, 2023

This was my first oil change with my new car. Everyone was friendly, the waiting area was clean and comfortable. More

by meganc777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Report | Print
Oct 30, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future! You may receive a survey from Mazda. We would be grateful if you could fill out the survey and share your positive feedback.

October 28, 2023

They over filled my tires and I had trouble on a r9ad trip. I would think they would check the door for air pressure... 32.lbs. they filled to 42lbs. More

by lkatzen60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Macey Oates
Report | Print
Oct 30, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

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