Lou Fusz Mazda - Service Center

Competent staff, great work. , considered my needs and worked diligently to keep the cost of repairs to a minimum! , considered my needs and worked diligently to keep the cost of repairs to a minimum! More

Had a great experience from start to finish. My salesman just shouldn't have let me leave without knowing how to operate all of the features in my car. My salesman just shouldn't have let me leave without knowing how to operate all of the features in my car. More

Oil change took longer than expected but the service manager went out of her way to make it right. manager went out of her way to make it right. More

They had exactly what I wanted at the price that worked with my budget. Awesome service. with my budget. Awesome service. More

The Service Managers are always very detailed on needed repairs. They are conscious of how long a customer is waiting. repairs. They are conscious of how long a customer is waiting. More

Customer service,good friendly kind patience g ood was comfortably talk nwith her tk u macey comfortably talk nwith her tk u macey More

A very good dealership that is both professional and honest. Their service department is first rate! honest. Their service department is first rate! More

My wife and I recently purchased a brand new 2023 CX-5 from this dealership and the whole buying process was smooth and do not have much to comment on that. The car was purchased in July of 2023 and with from this dealership and the whole buying process was smooth and do not have much to comment on that. The car was purchased in July of 2023 and with the car only being 4 months old, we have already began experiencing poor build quality with the vehicle. The exterior trim surrounding the windows has begun to severely warp and become deformed, looking extremely displeasing. When we went into the dealer for maintenance and to discuss this issue, the service center provided very little help with this issue and told us since they haven't seen this before, they wont take responsibility and will not be covering it. They told us they think we took a blow torch to our own car and we intentionally damaged the car, which is about as ridiculous as that sounds. From this appointment on, the dealer told us they will get back to us on their decisions and any quotes, but we are the ones that have to reach out to them as they never seem to get back to us. I am extremely disappointed that after only 4 months we are having problems with this brand new car and the dealer is not offering anything to assist us with this problem and disregarding any concern we have. Please do your research on the quality of these cars as we have not had good experiences in only 4 short months. Apparently, this car cannot withstand being parked outside next to another car without melting. I wish I could recommend this dealer, but at this time that is not possible. More

Macey was went over and beyond to meet my needs, and in keeping me informed about the progress in getting my car repaired. Thank you, Macey! keeping me informed about the progress in getting my car repaired. Thank you, Macey! More

Appointment for routine maintenance and a recall was as expected. Fast and friendly. There was supposed to be a car wash and vacuum included but only received an exterior wash. expected. Fast and friendly. There was supposed to be a car wash and vacuum included but only received an exterior wash. More