Lou Fusz Mazda - Service Center

Always friendly. Timely completion of work Have been coming here for 3 years No further comments Timely completion of work Have been coming here for 3 years No further comments More

Professional, service oriented, and customer oriented. The dealer always completes work on time. Quality of the work is good. The dealer always completes work on time. Quality of the work is good. More

Good service. Good people. No problems. Macey, Shawn Degrasso, and Robyn are the absolute best! Good people. No problems. Macey, Shawn Degrasso, and Robyn are the absolute best! More

Had warranty work done Received good service and a very nice loaner vehicle Fast service nice loaner vehicle Fast service More

Very simple and elegant service. Easy process and reasonable with deal. We team was flexible and nice to work with! Easy process and reasonable with deal. We team was flexible and nice to work with! More

Fun No wait. Very engaging. Relaxed and fun. No pressure. Informative. Considerate. Patient. Practical. Excellent Very engaging. Relaxed and fun. No pressure. Informative. Considerate. Patient. Practical. Excellent More

Wasn't made aware of 'pre approved charges', parts of interior were still disassembled upon giving car back to me, key was not in the car when car was given back to me and I had to walk back so they coul interior were still disassembled upon giving car back to me, key was not in the car when car was given back to me and I had to walk back so they could find it. More

It was smooth. Got my stuff sorted. They contacted the people they needed for the warranty. Had a nice rental. And they let me know when there was delays, but still Got my stuff sorted. They contacted the people they needed for the warranty. Had a nice rental. And they let me know when there was delays, but still faster than I thought. More

We dropped our car off for service on 11/14/23 and it was finally fixed on 11/29/23. The passenger window needed the gear replaced. It is an older model CX-7, so it took some time to get the parts. We certai finally fixed on 11/29/23. The passenger window needed the gear replaced. It is an older model CX-7, so it took some time to get the parts. We certainly understand parts issues, but the communication about what was going on with our car was horrible. My husband called repeatedly to get an update and most of the time nobody answered the phone. When someone did answer he was told the individual with that information would get back to him, but they rarely did. He finally had to resort to going to the dealership to get any answers. Even then they repeatedly missed the estimated completion date, but never bothered to reach out to us with an update. We won’t be returning to this dealership for service. More

Appointment was easy to make and I was in and out quickly. Customer service was excellent. quickly. Customer service was excellent. More