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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,033 Reviews
Call Service Center (314) 208-2304

2,033 Reviews of Lou Fusz Mazda - Service Center

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January 17, 2024

Came into the dealership for a oil change. Now my car is leaking oil🤬 unsatisfactory More

by Ninasmith1106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Macey Oates
Report | Print
January 17, 2024

Fast reliable service. Friendly knowledgeable staff. Clean organized waiting room. I will be returning soon. More

by jdraggs2288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Report | Print
Jan 19, 2024 -

Lou Fusz Mazda responded

We look forward to seeing you again in the future! Thank you for choosing us!

January 17, 2024

People are great but the knowledge level is less than expected for newer model vehicles More

by Vic.saluja
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Lou Fusz Mazda responded

We apologize for the inconvenience. We will be passing this message along to our staff and we hope to see you again in the future.

January 17, 2024

Lou Fusz Mazda is always a pleasure to deal with. I would recommend them to anyone for sales or service More

by Ellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Report | Print
Jan 19, 2024 -

Lou Fusz Mazda responded

We appreciate you as a customer! Thank you for choosing us!

January 17, 2024

Lou FUSZ Mazda employees were courteous and quick to service my vehicle. I was in and out within an hour. More

by jruma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Lou Fusz Mazda responded

We're happy to hear that your service experience was courteous and quick! We hope to see you again soon!

January 17, 2024

Great service, courteous staff, great waiting area and excellent communication with customer regarding vehicle maintenance More

by edman_derrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Report | Print
Jan 19, 2024 -

Lou Fusz Mazda responded

We're happy to hear that your service experience was a great one! Thank you for choosing Lou Fusz Mazda!

January 17, 2024

The staff was very courteous and responsive to my needs, time frame and my budget. More

by clesmet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember the name
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Jan 19, 2024 -

Lou Fusz Mazda responded

We're thrilled to hear that our service staff was able to meet all of your needs!

January 17, 2024

They are always quick and friendly. They do a great job and it’s easy to schedule online, More

by Carla b
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Report | Print
Jan 19, 2024 -

Lou Fusz Mazda responded

We're happy to hear that your experience with us was quick and easy! Thank you for the kind words!

January 17, 2024

The service manager is always helpful and respectful. No surprises and you can tell customer service is important to Fusz More

by pauljppontillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Report | Print
Jan 19, 2024 -

Lou Fusz Mazda responded

Customer service is very important to us here at Lou Fusz. We are thrilled that you received just that. Thank you for choosing us!

January 17, 2024

Great customer service and completed my vehicle in a very timely manner. I highly recommend Lou Fusz Mazda for all your service needs. More

by Krausc08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Macey Oates
Report | Print
Jan 19, 2024 -

Lou Fusz Mazda responded

Our service staff is always dedicated in providing top-notch service to all of our customers. We're happy that you experienced just that! We look forward to seeing you again in the future!

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