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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,036 Reviews

2,036 Reviews of Lou Fusz Mazda - Service Center

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February 06, 2024

Completed a bunch of work. Had to return car when there was a bunch of lights on due to oversight from service. It felt like nobody knew what was going on. Asked for a car deta More

by KATIEBOEHLE
Recommend Dealer
No
Employees Worked With
Patrick
February 06, 2024

Greeted me Explained what to expect and how service is going to proceed. Offered coffee, water, snacks and showed me the waiting room. All clean and comfortable. When service was complete we talked about More

by NILESNY
Recommend Dealer
Yes
Employees Worked With
Brian. Wonderful job. Thank you
February 06, 2024

Quick and easy The whole experience was great. The team was very knowledgeable and explained how the whole experience would go and fixed my carvin a timely manner even though I was in no rush More

by mmaymcclellan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian kistner, Macey Oates
Feb 06, 2024 -

mmaymcclellan responded

Quick and easy The whole experience was great. The team was very knowledgeable and explained how the whole experience would go and fixed my carv in a

February 06, 2024

Pat, who is new to Lou Fusz, was friendly and professional. I really liked his wonderful personality! More

by PRICH1951
Recommend Dealer
Yes
Employees Worked With
Pat
Feb 06, 2024 -

PRICH1951 responded

I always enjoy my experiences with the service department at Lou Fusz. I went in for routine maintenance and Pat took care of my needs. Such a nice and friendly person! I appreciated his professionalism!!

February 05, 2024

very good, the dealers are patient and nice very good, the dealers are patient and nice. They also have free water and coffee for us. More

by wentao.y
Recommend Dealer
Yes
Feb 06, 2024 -

Lou Fusz Mazda responded

Thank you for the kind words!

February 05, 2024

I had a good experience. The recall was addressed with my car and I was able to pick it up the same day. More

by lxswllms2
Recommend Dealer
Yes
Feb 06, 2024 -

Lou Fusz Mazda responded

We're glad to hear that our service center was able to take care of the recall! We hope to see you again!

February 04, 2024

Professional and courteous Dealership is very nice and service center was helpful I am done More

by chris.rayburn
Recommend Dealer
Yes
Feb 06, 2024 -

Lou Fusz Mazda responded

We appreciate the kind words! Thank you for leaving us a review!

February 04, 2024

I had Kyle help me on the first day, Jamel on the second. They answered questions thoroughly and walked me through the process step by step, I believe it was especially since it was my first time purchasing More

by johnchang1120
Recommend Dealer
Yes
Employees Worked With
Jamel and Kyle
Feb 06, 2024 -

Lou Fusz Mazda responded

We're very happy that Kyle and Jamel were able to take care of you! We appreciate you as a customer!

February 03, 2024

Knowledgeable, patient, and helpful. Brett was able to recommend the model of car on the first visit based on my requirements. He was still patient with me as I test drove other models a More

by jimmiegreg
Recommend Dealer
Yes
Employees Worked With
Brett Mason
Feb 06, 2024 -

Lou Fusz Mazda responded

We're glad that Brett was able to provide you with a great experience!

February 03, 2024

Everything was ready, the employees were very pleasant, sales manager was nice and Mo went through everything on car with us. More

by Jimhig97
Recommend Dealer
Yes
Employees Worked With
Mo
Feb 06, 2024 -

Lou Fusz Mazda responded

We're very happy that our staff provided you with a pleasant experience!

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