Lou Fusz Mazda - Service Center

Always friendly,great experience Always a great experience. Everyone in the service department are so helpful. Great place to deal with. I can't wait for the remodel. Will be even bet Always a great experience. Everyone in the service department are so helpful. Great place to deal with. I can't wait for the remodel. Will be even better. More

Prompt, Efficient and Friendly From scheduling the appointment to get my car. Everyone was friendly, and efficient - I got a loaner car to go to work while my car was on Service. Wh From scheduling the appointment to get my car. Everyone was friendly, and efficient - I got a loaner car to go to work while my car was on Service. When I got my car, it was all inspected beyond what I requested, and it was so clean as if it was new. More

Always a great place I have been taking my car here since 2005. I have never had a bad experience. From the first person who takes my keys to the last person I pay they ar I have been taking my car here since 2005. I have never had a bad experience. From the first person who takes my keys to the last person I pay they are always professional and friendly. The mechanic who takes care of my car explains everything and then provides expert advice. The waiting room is comfortable and clean. I highly recommend this service center. More

Great service This service center is great. The employees are attentive and friendly. I was very pleased, and felt very well cared-for. Thank you for all of your This service center is great. The employees are attentive and friendly. I was very pleased, and felt very well cared-for. Thank you for all of your help! More

Great, friendly service! The team always delivers great, friendly service! Recommdations for repairs are given concisely and are easy to understand along with clear pricing. The team always delivers great, friendly service! Recommdations for repairs are given concisely and are easy to understand along with clear pricing. The waiting room is comfortable and having snacks and drinks available is appreciated! More

Always do great job and guarantee their work. 20 plus years. Because they do the job right the first time. I know the service reps and they are very knowledgeable. When I needed help in paying for the service th Because they do the job right the first time. I know the service reps and they are very knowledgeable. When I needed help in paying for the service they worked with me More

Could be better Normally I do all of our own oil changes but since I never drive the wife's car, I bring it to Fusz so that things get brought to my attention that I Normally I do all of our own oil changes but since I never drive the wife's car, I bring it to Fusz so that things get brought to my attention that I may be unaware of. I also come to Fusz instead of Bommarito because they do not seem to care about servicing the product that they sold us! Anyway, we bought tires from you guys in 2017 and I asked up front about free rotation and free tire repair. I was told yes and yet every time I bring it in for a rotation along with a syn. oil change, they keep trying to charge me for it. This past time, we also had a leak in one of the tires and they tried to bill me for that too! I SHOULD NOT have to deal with this every time I bring it in, it kind of defeats the reason I come there in the first place. But if I have to keep dealing with this, we will take it somewhere else! My daughter will not bring her 07 Mazda3 to your dealership because she felt bullied years ago after she bought it from me and took it in for an oil change! More

Service and maintenance The guys were very polite and knowledgeable and helpful too. Definitely would go back again and again no matter what. Thank you and have a great day The guys were very polite and knowledgeable and helpful too. Definitely would go back again and again no matter what. Thank you and have a great day More

Really glad I bought a Mazda from Low Fusz. I live in St Charles, but I bought my car from Lou Fusz. Didn't get a very good offer from the local dealer, but Flash Gordon gave me what I thought I live in St Charles, but I bought my car from Lou Fusz. Didn't get a very good offer from the local dealer, but Flash Gordon gave me what I thought was a very fair deal. There was no high pressure. This is the second time I brought my Mazda in for service. Didn't catch the name of the person that helped me the first time, but I was in and out in a very short time, and everything was perfect. Brought the vehicle in for oil change and asked to have the computer system checked. Got there before the dealer was open,but they waved me in and said to come in cause it was too cold to wait outside. They completed the service and checked out the computer system for me and I was on my way home by 8"00 AM. Great service by very friendly and knowledgeable people. My Service Adviser Was Katy Webb More

Review of 1/8/18 Routine Service John Harman, Service Advisor and Cory Linneman, Tech quickly processed the oil/filter change and inspection of our 2015 Mazda 3 and answered a questio John Harman, Service Advisor and Cory Linneman, Tech quickly processed the oil/filter change and inspection of our 2015 Mazda 3 and answered a question about performance of the key fobs. More