Lou Fusz Mazda - Service Center

Recall work Very professional, couldn't finish in one day so they gave me a loaner. Loaner was a brand new Mazda 3, lots of fun to drive. Returned to find vehic Very professional, couldn't finish in one day so they gave me a loaner. Loaner was a brand new Mazda 3, lots of fun to drive. Returned to find vehicle ready and cleaned to boot. More

Always a great experience! We have been coming to Lou Fusz for years and we always have a good experience. They are friendly, organized, and knowledgeable. We are happy custom We have been coming to Lou Fusz for years and we always have a good experience. They are friendly, organized, and knowledgeable. We are happy customers! More

professional and on time my appointment was on time, shawn and his assoc. were polite and professional. they got me in and out in a timely manner and performed only the servic my appointment was on time, shawn and his assoc. were polite and professional. they got me in and out in a timely manner and performed only the services that i requested. More

Came in for recall Was in at 11:30 and was out by 1:00. Very friendly and helpful staff.couldnt ask for better service will bring my car back Was in at 11:30 and was out by 1:00. Very friendly and helpful staff.couldnt ask for better service will bring my car back More

Great service Lou Fusz Mazda service does a great job of handling my repairs. Julie always has a great attitude when I arrive and explains all my repairs. Lou Fusz Mazda service does a great job of handling my repairs. Julie always has a great attitude when I arrive and explains all my repairs. More

Price going up I like do my service in Lou Fusz Mazda, and I have been doing it here over 4 year. But the Price is much more higher than before for same item. I like do my service in Lou Fusz Mazda, and I have been doing it here over 4 year. But the Price is much more higher than before for same item. More

Needs work They removed all saved radio channels, changed the position of the drivers seat and didn’t solve a problem I ask them to check. I’ll try again next vi They removed all saved radio channels, changed the position of the drivers seat and didn’t solve a problem I ask them to check. I’ll try again next visit. More

Almost great When Shawn Degrasso isn’t there, things get missed. He is so thorough and attentive, he finds stuff the technicians/service guys missed. I was in fo When Shawn Degrasso isn’t there, things get missed. He is so thorough and attentive, he finds stuff the technicians/service guys missed. I was in for an airbag recall, and pointed out to my service advisor that Mazda had forgotten to replace the rear wiper blade when they replaced front wipers on my last service visit. When the car was finished, I saw that no one had remembered—again!— to replace the rear wiper blade. More

6 month service for 2016 Mazda 3 Attentive, knowledgeable, and kept me informed of unexpected minor delays. I know that even when stopping by with non-scheduled questions or possible Attentive, knowledgeable, and kept me informed of unexpected minor delays. I know that even when stopping by with non-scheduled questions or possible problems, I always get prompt, courteous, helpful advice. Shawn Degrasso has been in charge of taking care of our cars for a long time and never disappoints with his candid, personalized service and advice. More

Mazda tribute Had our Mazda Tribute towed there from our return trip to STL. Car had no power and got stalled on I-70 so AAA towed it to Lou Fusz Mazda. I feel like Had our Mazda Tribute towed there from our return trip to STL. Car had no power and got stalled on I-70 so AAA towed it to Lou Fusz Mazda. I feel like we were taken advantage of since we were 2 hours away from our home in Jefferson City and didn’t really have alternatives. The repair bill was going to be approx $4000. The parts they said were needed were going to be around $3000. I looked up similar parts online and found them for approx $800. More