Lou Fusz Mazda - Service Center

Service is outstanding Took my Miata in for some add on items for my recent purchase. Zach and Josh both made making my appointment easy and hooking me up with a loaner for Took my Miata in for some add on items for my recent purchase. Zach and Josh both made making my appointment easy and hooking me up with a loaner for a day. They finished the work in record time. Josh was also concerned with the quality of the spoiler (some bubbles in the finish) that he immediately pointed it out and said he was going to order a new one. It's that kind of service and honesty that encourages me to continue my vehicle partnership with Louis Fusz Mazda More

Satisfied customer. All the service people were so nice and quick. Not sure of the names, but I had been through the service department within a 6month gap and each time All the service people were so nice and quick. Not sure of the names, but I had been through the service department within a 6month gap and each time the same thing. The employees were nice, friendly, quick in getting me a rental. Thanks for all you all do. Keep up the good work. More

Josh was great! Josh is great to work with and followed up to make sure I was happy with the work performed on my car. He was super nice. Josh is great to work with and followed up to make sure I was happy with the work performed on my car. He was super nice. More

Excellent servvice from Lou Fusz Mazda I received excellent service as always from check-in until finish. Everything that was to be done was explained to me. That is why I still bring my ca I received excellent service as always from check-in until finish. Everything that was to be done was explained to me. That is why I still bring my car to Lou Fusz Mazda instead of to a Nissan dealership. More

Frustrating I was taking my car in for a recall. I told them on the phone I would need to rent a car. When I arrived that morning, they told me I would need a cop I was taking my car in for a recall. I told them on the phone I would need to rent a car. When I arrived that morning, they told me I would need a copy of my current insurance card. No one told me that on the phone, and I only had an expired one. They told me I had to have one or would not be able to rent. I had to go to work straight from there so I had to have a car. So I had to go online, make an account on my insurance company website and download a card. This took an extra 5-7 minutes for me to do this and it made me late for work. Thankfully, there was no traffic on the way or I would have been even later. It was very very frustrating. I understand that you need to know that I am an insured driver, however, I think it’s something that needs to be told to me when I call. That way I could have double checked my insurance card to make sure I had an up to date card More

Winter storm Picked the day of a major snow storm to get my car serviced. Staff was on time despite conditions and got me in and out. Moved car inside to warm up b Picked the day of a major snow storm to get my car serviced. Staff was on time despite conditions and got me in and out. Moved car inside to warm up before I picked it up. More

Great experience at Mazda Service Very professional and courteous staff, not a long wait time for the oil change. Even though they have a temporary space for signing in and waiting, i Very professional and courteous staff, not a long wait time for the oil change. Even though they have a temporary space for signing in and waiting, it was very comfortable. More

Wouldn't go anywhere else. I began taking my Murano to Lou Fusz a couple of years ago for an oil change. I was going to Valvoline previously but had so many issues I decided I'd I began taking my Murano to Lou Fusz a couple of years ago for an oil change. I was going to Valvoline previously but had so many issues I decided I'd try Lou Fusz bc they were close by plus I had a coupon. Cannot tell you how pleasant it was. Every step was explained and the pricing was transparent. I've often gotten in and out within the hour and actually enjoyed sitting in the waiting room. They are extremely friendly and helpful. Truly wouldn't go anywhere else. More

Recall Friendly and competent. Isn't that what we all look for? Other than free? Wasn't told about a pending recall, but, so what? Nothing anybody can do Friendly and competent. Isn't that what we all look for? Other than free? Wasn't told about a pending recall, but, so what? Nothing anybody can do about it now. More

Customer service Great place to buy a car and the service department is the best!!! John always takes great care of me and I never have to wait long!! Great place to buy a car and the service department is the best!!! John always takes great care of me and I never have to wait long!! More