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2,031 Reviews of Lou Fusz Mazda - Service Center
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April 15, 2019
Excellent Service Professional service performed by friendly and respectful people. My car was ready on time, with a complimentary wash. Thank you. Will certainly be ba Professional service performed by friendly and respectful people. My car was ready on time, with a complimentary wash. Thank you. Will certainly be back here for car service. More
by CLINGHERA
Verified CustomerEmployees Worked With
John Harman, Joshua Hinson
April 13, 2019
Good experience There was a little bit of confusion about where I needed to go for service, initially, because of construction they were doing on their building, but There was a little bit of confusion about where I needed to go for service, initially, because of construction they were doing on their building, but all the staff were very helpful and processional on making sure I got to where I needed to be. When I got my car looked at, the projected repair costs were much higher than I expected, so I decided to hold off on the repairs. The staff was very understanding didnt pressure me at all to change my mind. They clearly articulated what the issue was (in the grand scheme of things it was fairly minor), told me what to expect from that point moving forward and gave some advice for how to move forward. I did have to pay for the diagnostic, because I refrained from getting the repair work done, but I am glad to pay something for the high quality customer service I received. More
by Averagecustomer1
Employees Worked With
I think I actually worked with someone in service named Max
April 13, 2019
Very friendly and professional employees. Quick to help and easy to talk to. They washed and cleaned out my car making it smell fresh. This is my first car and my first car service employees. Quick to help and easy to talk to. They washed and cleaned out my car making it smell fresh. This is my first car and my first car service since just buying it last month. Keep up the good work! More
by Leecy
Employees Worked With
Other Employees :
Chuck Hestand, Nancy O'Connor, Glen Goepel, Shawn Degrasso, Shawn Lane, Carl Webster
April 10, 2019
Consistently great Julie is always friendly when checking in my vehicle. I always feel informed about the service plan. The prices are fair. They do a great job. Julie is always friendly when checking in my vehicle. I always feel informed about the service plan. The prices are fair. They do a great job. More
by mberg0913
Employees Worked With
Julie Reichert
April 08, 2019
Excellent customer service Always take care me and very knowledgeable. Whenever I need a carwash they make sure it is done. They always let me know if I need to do anything extr Always take care me and very knowledgeable. Whenever I need a carwash they make sure it is done. They always let me know if I need to do anything extra for my vehicle. More
by TAUNDRASTRAWBRIDGE
Employees Worked With
Shawn Degrasso
April 01, 2019
Issue not resolved- poor communication They had my vehicle for 18 days. I was told only 2. After I picked up my vehicle the service engine light came back on and communication was very po They had my vehicle for 18 days. I was told only 2. After I picked up my vehicle the service engine light came back on and communication was very poor. I was told to pickup my car in March 15th but it wasn't ready until March 19th. I had my vehicle towed to another repair shop per my warranty people due to lack of trust. More
by corneliusstrawder35
Employees Worked With
Julie and devon, Carl Webster
April 01, 2019
Great service trustworthy team. I trust Shawn not to try and oversell me on parts and service I dont really need. My only issue is the service team needs to follow up on resetting t I trust Shawn not to try and oversell me on parts and service I dont really need. My only issue is the service team needs to follow up on resetting tge electronics more closely. More
by Future RF owner
Employees Worked With
Shawn Degrasso
April 01, 2019
Employees were very polite. The waiting room was clean. I had an appointment time and I did not have to wait for my car to be serviced. The waiting room was clean. I had an appointment time and I did not have to wait for my car to be serviced. More
by DSDANIELS1964
Employees Worked With
Shawn Degrasso
April 01, 2019
Great Experience, Fast, No inconvenience The staff at LF Mazda are friendly, knowledgeable, fast, and easy to work with. They are able to get the work done quickly, inexpensively, and with a The staff at LF Mazda are friendly, knowledgeable, fast, and easy to work with. They are able to get the work done quickly, inexpensively, and with as little inconvenience as possible to the customer. More
by LOUFUSZFRANCO
Employees Worked With
Melissa, List Brooks, Julie Reichert, Shawn Degrasso
March 28, 2019
Oil change and tire rotation Shawn is always very prompt and courteous from the moment that I arrive till I depart. I am very confident in whatever he recommends for my Mazda 6 m Shawn is always very prompt and courteous from the moment that I arrive till I depart. I am very confident in whatever he recommends for my Mazda 6 maintenance. More
by jan4instl
Employees Worked With
Shawn Degrasso
