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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,029 Reviews

2,029 Reviews of Lou Fusz Mazda - Service Center

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May 18, 2019

Good Great 👍🏿Customer Satify Great Good Job last minute Problem and it was handle with friendless and team work Shawn and it’s team Of Porters and Roy , with the New Systems in th More

by ARONLEACH$8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

May 16, 2019

Service John treats me like royalty. He makes sure my car is safe to drive. I trust any recommendation he makes is the best for me. More

by Sheila Haymon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Harman
Feb 25, 2020 -

Lou Fusz Mazda responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care!

May 14, 2019

Great Experience Had a great experience in the new facility, the staff was fabulous, quick in and out, and a clean car! Shawn was very helpful and kind... over all it More

by remyart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

May 13, 2019

Very friendly and professional staff. I was able to get an appointment very quickly. The work was done quickly. Everyone I interacted with was friendly, polite, and professional. It couldn More

by DENISEHALLstl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa and John in Service.
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. If you have any questions, please don't hesitate to reach out to us again.

May 13, 2019

Trouble free experience Easy drop off and pick up. Received nice loaner car after found out a part needed to be ordered. Text when car was ready. Minimal waiting. More

by TOPAULIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

May 13, 2019

Great Service Great service every time, All work is completed on time and I am always aware of what they are going to do with the car before they do it. More

by lisa.tucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers.

May 13, 2019

Quick Professional Service Scheduled an oil change for while I waited. When I checked the car in Josh noted that there was a minor recall and he added that to the service ticket More

by Tom M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hinson
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for the perfect star rating. We really appreciate you coming in to see us.

May 13, 2019

love the new facililty! For the most part courteous, Zach seemed a little rushed when answering questions. Been a customer for years, they continue provide overall efficient More

by GRETCHEN.WILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Higdon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Lou Fusz Mazda responded

We are so glad you had a great experience. We strive at offering a pleasant non-stress experience. If there is anything we can do for you in the future please let us know. We look forward to seeing you again soon.

May 10, 2019

Extremely helpful and courteous. Fast too Everyone went out of their way to get my situation fixed and I got great personal advice. Super efficient and thorough. They even had snacks! More

by amanda19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!

May 08, 2019

Always Satisfied As always great service from these guys and ladies. I always take my vehicle here and will always continue to do so. The new facility is awesome More

by Bigsale01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for the 5 star rating! We really do appreciate your business and look forward to serving you again in the future!

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