Lou Fusz Mazda - Service Center

Very responsive Sam was very responsive and thorough. I always used Bonmarito and was happy. Lou Fusz and Sam exceeded what I was used to. They have s new custome Sam was very responsive and thorough. I always used Bonmarito and was happy. Lou Fusz and Sam exceeded what I was used to. They have s new customer. The communication was good , and so was the service. More

Fantastic service My car was done very quickly, I really appreciate and like the way they use text messaging as well as calling. The person who worked on my car was ver My car was done very quickly, I really appreciate and like the way they use text messaging as well as calling. The person who worked on my car was very nice and informative. They’re very polite when you go to pick your car up and drive your car up to you when you’re ready to take the car. I am very satisfied with my service at this location More

Quick turnaround on factory recall Mazda issued a recall for the intermittent windshield wiper control, and when I took my Mazda 3 in for the repair, it was handled quickly and efficien Mazda issued a recall for the intermittent windshield wiper control, and when I took my Mazda 3 in for the repair, it was handled quickly and efficiently! More

Kept me up to date on service I had my vehicle towed to the service center. The service people kept me informed of the work progress through text and phone calls. All work was perf I had my vehicle towed to the service center. The service people kept me informed of the work progress through text and phone calls. All work was performed in a timely manner. More

Great job! Went above and beyond to make my service great from start to finish. I love the new text message system they are using at the Service center! Went above and beyond to make my service great from start to finish. I love the new text message system they are using at the Service center! More

Low tire problem I had a low tire which kept losing air. I would fill it and it would not stay filled. Very annoying and frustrating. I love my Mazda 6 and the wonderf I had a low tire which kept losing air. I would fill it and it would not stay filled. Very annoying and frustrating. I love my Mazda 6 and the wonderful service at Lou Fusz. I am just frustrated with the tires on my car. I have had many problems with them. Of course, some were clearly my fault but other times not. More

Everyone is extremely friendly & helpful! Everyone is always extremely friendly and helpful at the Lou Fusz Mazda Service Center. They really take the time to explain the recommendations. Shaw Everyone is always extremely friendly and helpful at the Lou Fusz Mazda Service Center. They really take the time to explain the recommendations. Shawn is so GREAT!! More

Great service as always! Great service by Shawn DeGrasso , always explains what is being done and why it is necessary. I also feel comfortable with the recommendations he sugg Great service by Shawn DeGrasso , always explains what is being done and why it is necessary. I also feel comfortable with the recommendations he suggests. More

Getting fleeced Paid almost $93 for an emissions test and got upcharged for no reason for “maintenance”. Total rip off and worst customer experiences ever! Felt total Paid almost $93 for an emissions test and got upcharged for no reason for “maintenance”. Total rip off and worst customer experiences ever! Felt totally disrespected. More

Friendly Service, long wait. I had an appointment for an oil change and tire rotation. I figured with an appointment, I should be in/out in under an hour. It was nearly 2 hour I had an appointment for an oil change and tire rotation. I figured with an appointment, I should be in/out in under an hour. It was nearly 2 hours before I finally left the dealership. That seems like an eternity for an oil change and tire rotation. At least as compared to other service locations. If I didn’t have to get my oil changes here, I’d def go elsewhere. On a brighter note, the staff was very friendly and accommodating during my stay there. More