2,031 Reviews of Lou Fusz Mazda - Service Center
Quality service I had my oil and I had my oiled changed, and it was as fast as the express places. Addition to the time factor, they washed and vacuumed it out. Now I hear I am going I had my oiled changed, and it was as fast as the express places. Addition to the time factor, they washed and vacuumed it out. Now I hear I am going to receive some coupons for the next oil change! More
Honest Lou Fusz Mazda has always been honest with me whether if it was good news or bad news. They always make sure my care is safe and sound when I drive Lou Fusz Mazda has always been honest with me whether if it was good news or bad news. They always make sure my care is safe and sound when I drive it home. Another big factor is that they use my oil that I bring to use in my Mazda 3s. I use nothing but Amsoil and they have no problems using the oil my Mazda. My 2007 Mazda 3s has over 120,000 miles and Lou Fusz has done all the important maintenance on our Mazda and it still runs like a champ. They are a dealer that seems like they like cars and enjoy what they are doing with the cars and want them to remain on the road as long as possible. More
Maintenance work failure The representative is good, but the worker doing maintenance didn't do a good job. Last time, after oil change, the oil leaking because the worker did The representative is good, but the worker doing maintenance didn't do a good job. Last time, after oil change, the oil leaking because the worker didn't screw up the lid tightly. This time, after tire rotation, there was a big pop notice and the tire pressure logo light red and flash; the four tires look fine. I sent back the car, the worker checked it and did something and was sure the car was OK. Next day, the pressure logo light up again. Resent the car to the dealer, the representative said the worker did update the program... I am afraid that the worker didn't correctly fix the problem caused by tire rotation, but just simple turned off the sensor. I am thinking to change other place to do the oil change and tire rotation. My car is only 3years and run 30,000mi now. More
Easy, quick Convenient and easy to work with. Plain explanations. Knowledgeable staff. Allowed me to comparison shop on line while on the phone, made it a lot ea Convenient and easy to work with. Plain explanations. Knowledgeable staff. Allowed me to comparison shop on line while on the phone, made it a lot easier to make decisions. More
15,000 Mile Service Great customer service! Everyone was extremely knowledgeable and friendly. Would tell anyone with a Mazda to come in for Service at this location! Great customer service! Everyone was extremely knowledgeable and friendly. Would tell anyone with a Mazda to come in for Service at this location! My Service Advisor was excellent. More
oil change/Tire rotation Made an appointment when the service center was not slammed. Waited for the car during service. I was hoping to read but the TV was playing on and it Made an appointment when the service center was not slammed. Waited for the car during service. I was hoping to read but the TV was playing on and it was distracting. Is there a place you can read without the interruption? More
Great service from Lou FuszMazda I had a passenger side rear tire molding that came off on the highway after running over debris on the highway. Lou Fusz Mazda had the part in stock a I had a passenger side rear tire molding that came off on the highway after running over debris on the highway. Lou Fusz Mazda had the part in stock and was able to replace the molding the next day. Service was fast and I was very pleased with the work that was done. Lou Fusz Mazda has always been reliable for any repairs I have needed. Julie Reichert does a great job of explaining the repairs and charges. I’m happy that she follows through the process from taking my car to be repaired to handling the charges due. One happy customer. More
Tom is great With the help of Zach and Julie, Tom was nice enough and extremely willing to help me out and get my car’s diagnostic test covered. With the help of Zach and Julie, Tom was nice enough and extremely willing to help me out and get my car’s diagnostic test covered. More
Great courteous service! Comfy, classy customer area. They were very kind and professional and quick. Also very thorough in what type of tender care my care would require in the near future. Thanks. They were very kind and professional and quick. Also very thorough in what type of tender care my care would require in the near future. Thanks. More
Update and maintenance Every time I go to Lou Fusz, I'm impressed by the professional service. Shawn is exceptionally good at explaining things and keeps his word. Thanks Every time I go to Lou Fusz, I'm impressed by the professional service. Shawn is exceptionally good at explaining things and keeps his word. Thanks for washing and vacuuming my car. Good job. More