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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,033 Reviews

2,033 Reviews of Lou Fusz Mazda - Service Center

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May 19, 2020

Fast, friendly. Did exactly what I asked for Provided the need service very efficiently. Provided service advice of what may be needed in the future and recommendations. Very friendly and easy More

by MJACK4619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
May 20, 2020 -

Lou Fusz Mazda responded

We are so honored to have you as a valued customer! Thank you for the great rating.

May 18, 2020

Service Center Great service, friendly staff! Every experience including when purchasing my vehicle, has been awesome. Friendly staff and the price ranges works for More

by Jones123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
May 20, 2020 -

Lou Fusz Mazda responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers.

May 17, 2020

Thankyou! I'm an RN that recieved your healthcare workers promotion. Fast service. My truck has never looked so good. I was suprized my tires were taken care of as well. More

by reneecwilliams
Recommend Dealer
Yes
Employees Worked With
Abigail Hankins, John Harman
May 20, 2020 -

Lou Fusz Mazda responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!

May 15, 2020

Check Engine Light John was most helpful in determining the cause of the Check Engine Light and ordered the part that I'll need to address the issue. More

by marknsammy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Harman
May 20, 2020 -

Lou Fusz Mazda responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

May 15, 2020

I have been bringing my car to this dealership since 2009 and I have always had excellent at customer service!!! They know me & my car! More

by CJDST95
Recommend Dealer
Yes
Employees Worked With
John Harman
May 20, 2020 -

Lou Fusz Mazda responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

May 14, 2020

10/10 would and will come again. I was unhappy with the service’s the last time I got my oil changed at the dealership I bought my car so I was looking for somewhere new to go. I was shown how services sho More

by codi_franks
Recommend Dealer
Yes
Employees Worked With
John Harman
May 20, 2020 -

Lou Fusz Mazda responded

We are sorry your previous service experience was sub par. We appreciate you giving us another try. If there is anything we can do for you please reach out to the service manager at any time. Thank you so much for your business.

May 14, 2020

Customer Service was great. Would like to see all staff with masks on. The service center were all wearing masks and I greatly appreciated seeing that. More

by Emma
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso, John Harman, Cory Linneman, Kevin Mongey, Elizabeth Schankman
May 20, 2020 -

Lou Fusz Mazda responded

Thank you for your review! We appreciate your business.

May 13, 2020

They were very kind and professional. Great service. The staff was attentive and very courteous. I mostly do business with Lou Fusz Kia but I would do business with Mazda again. More

by GRANNONNY
Recommend Dealer
Yes
Employees Worked With
Maggie Derleth
May 20, 2020 -

Lou Fusz Mazda responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

May 13, 2020

First-Class operation - evident in handling of COVID19 First-Class operation - John is a quiet, friendly service leader who is always looking to delight customers. I have been going to this dealership for More

by Pjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Harman
May 20, 2020 -

Lou Fusz Mazda responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

May 13, 2020

Did a great job during COVID. Masks were worn, sanitizer was used, they had wraps on the steering wheel, low contact overall and social-distancing was used. I have had mostly good experiences at Lou Fusz an More

by arhb6612
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso, John Harman
May 20, 2020 -

Lou Fusz Mazda responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

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