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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,031 Reviews

2,031 Reviews of Lou Fusz Mazda - Service Center

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June 04, 2020

I have been dealing with this crew of wonderful people for a long time. Always caring and helpful. But, this last time in makes me kinda scratch my head as my bill was exactly $1200. It seems a little iro More

by OKKRAFT
Recommend Dealer
Yes
Employees Worked With
John Harman
Jun 15, 2020 -

Lou Fusz Mazda responded

We appreciate all your business and that is ironic it was the same amount. Rest assured that was not how you were charged. We value your business and if you have any questions at any time please feel free to reach out to us. Thank you for your review.

June 04, 2020

Tire check and replace Brought car in early to give service ample time to work- and they did. Shawn went over tire selection and pricing and assisted in the choice More

by Mazda Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Jun 15, 2020 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks!

June 02, 2020

Lou Fusz Mazda listens to their customers & addresses their needs/concerns in a timely manner! They take great care of my car & me as well! More

by clhickerson10
Recommend Dealer
Yes
Employees Worked With
Chuck Hestand, Shawn Degrasso, John Harman, Thomas Taylor
Jun 03, 2020 -

Lou Fusz Mazda responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.

May 25, 2020

This was my first visit in a while. The service. Coordinator was Very professional. They solved my problem without any up sell and I respect that. I plan to visit again when my next service is due. More

by Griff
Recommend Dealer
Yes
Employees Worked With
Cory Linneman
Jun 01, 2020 -

Lou Fusz Mazda responded

Thanks for the kind review. Let us know if we can help with anything else.

May 21, 2020

Always excellent service You don't always want to go to the doctor, but "Dr. Fusz" is always a good experience. I was warmly greeted, quickly addressed and giving a loaner ca More

by MIATA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Jun 01, 2020 -

Lou Fusz Mazda responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.

May 21, 2020

Home pickup and return with excellent health precautions! Great dealership has serviced my 2008 Mazda since day 1. Service has been consistently efficient and they get everything right! Staff are courteous. More

by MARLENERD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso, Cory Linneman
Jun 01, 2020 -

Lou Fusz Mazda responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. If you have any questions, please don't hesitate to reach out to us again.

May 20, 2020

This dealership is awesome. I bought my Mazda in 2006, and for 14 years this dealer have proved to be number one for me. The only regret I have is that I couldn't afford another one. I Lou Fusz.💕💕💕!!2 More

by DOTTY62141
Recommend Dealer
Yes
Employees Worked With
Matt Kolwyck, Alex Canchola, John Harman, Larry Boschert, Tim Alge, Cory Linneman, Kevin Mongey, Brendon Hagemeier
Jun 01, 2020 -

Lou Fusz Mazda responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

May 19, 2020

Love the pick up / return option so I didn't have to leave my house. Everyone was very friendly and courteous. Service and pricing was explained thoroughly in advance. More

by JAN
Recommend Dealer
Yes
Employees Worked With
The woman who picked up / returned my car and managed those logistics was awesome but I don't know her name., Shawn Degrasso
May 20, 2020 -

Lou Fusz Mazda responded

Thank you for the perfect star rating. We really appreciate you coming in to see us.

May 19, 2020

Fast, friendly. Did exactly what I asked for Provided the need service very efficiently. Provided service advice of what may be needed in the future and recommendations. Very friendly and easy More

by MJACK4619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
May 20, 2020 -

Lou Fusz Mazda responded

We are so honored to have you as a valued customer! Thank you for the great rating.

May 18, 2020

Service Center Great service, friendly staff! Every experience including when purchasing my vehicle, has been awesome. Friendly staff and the price ranges works for More

by Jones123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
May 20, 2020 -

Lou Fusz Mazda responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers.

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