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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,033 Reviews

2,033 Reviews of Lou Fusz Mazda - Service Center

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June 27, 2020

The air condition on the car was not working They needed to get a part that was not available. When they got the part. The car was fixed and I was notified right away that the work had been comp More

by LUFERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Jun 29, 2020 -

Lou Fusz Mazda responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. If you have any questions, please don't hesitate to reach out to us again.

June 26, 2020

Great service team. Shout out to Shawn as he went out of his way to help me. I highly recommend this dealership service department. Good job! More

by Blacktomato
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Jun 29, 2020 -

Lou Fusz Mazda responded

Your feedback is very important to us! Thank you so much for taking the time to leave us a review. We value your business and look forward to seeing you at our dealership again soon!

June 26, 2020

After I spent a lot of money for suspension work, my steering wheel shook at highway speeds. I returned for service. They suggested and did a wheel balance. They said they road tested it and problem wa More

by SAILORPEOPLE
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name
Jun 29, 2020 -

Lou Fusz Mazda responded

Thank you for your business and please keep us updated. We look forward to working with you again soon.

June 26, 2020

Very pleased with the service department. Always pleasant and attentive to your needs. Usually have to get a rental and the process is flawless. Always taken care of. More

by SHAWNYRC
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso, John Harman
Jun 29, 2020 -

Lou Fusz Mazda responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

June 25, 2020

Very friendly. Made sure I had everything I needed. Loaner car was a great thing to have so I was able to run errands while they did the work. More

by akueker2009
Recommend Dealer
Yes
Employees Worked With
John Harman
Jun 29, 2020 -

Lou Fusz Mazda responded

Thank you for the review and we value your business. We appreciate you taking the time out of your schedule to write a such a wonderful review. We look forward to seeing you at our dealership again soon. Please feel free to reach out to us if there is anything you need in the future.

June 19, 2020

Always do a great job for me! I have used Lou Fusz since 2002 and rarely have a complaint. I usually work with the same man and he has always been wonderful. The upgrade to the bui More

by GORNISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Hestand, Shawn Degrasso, Julia Wolz
Jun 22, 2020 -

Lou Fusz Mazda responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.

June 18, 2020

Thanks! Service was fast and professional. Staff was very helpful. Much appreciated, highly recommended. Easy to make an appointment and everyone made sure I More

by Matt S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso, Mike Scherbring, Brendon Hagemeier
Jun 22, 2020 -

Lou Fusz Mazda responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

June 18, 2020

Great Service! I always feel comfortable getting work done at Lou Fuz on my Mazda and go out of my way to come to this location for oil changes and other service. More

by Madison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Harman
Jun 22, 2020 -

Lou Fusz Mazda responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to assist you and please let us know when we can do so again!

June 17, 2020

Excellent service. Always on time, appreciate not having to wait an excessive amount of time. . Very pleasant staff. Love the car wash, he was great too! More

by mary.limauro
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Jun 22, 2020 -

Lou Fusz Mazda responded

Reviews like yours are truly a breath of fresh air! We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.

June 17, 2020

The work was done that I requested in a timely manner. SHAWN IS AWESOME! Thank you for the good job working on my car. Tuesday Everett 🚘😊 More

by TEVERETT1336
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Jun 22, 2020 -

Lou Fusz Mazda responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

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