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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,036 Reviews

2,036 Reviews of Lou Fusz Mazda - Service Center

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January 24, 2021

Lou Fusz has never let me down when it comes to fast and efficient service. I am always able to get a timely appointment. I love Lou Fusz!! I was surprised when I needed to change the battery! I did not More

by PRICH1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 01, 2021 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks!

January 12, 2021

Excellent service. Strongly recommend to others. Will come again. A a a a a a a a a a a a a a a a More

by shpringman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Jan 20, 2021 -

Lou Fusz Mazda responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

January 11, 2021

I stopped by the dealership on Lindbergh last Saturday 1/9/2021 without an appointment, I was directed to the parts department and a Very Nice Gentlemen by the name of Steve taken care of me within 5 minu More

by janice.scott167#@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve in the parts department
Jan 20, 2021 -

Lou Fusz Mazda responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales.

January 08, 2021

I always work with Shawn and he is the best there is. He is always really helpful and I will never take my vehicle anywhere else More

by Bigsale01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Jan 20, 2021 -

Lou Fusz Mazda responded

Thank you so much for your review! We value your business and look forward to seeing you again soon.

January 07, 2021

I love bringing my Mazda in to be serviced here, since I bought it new, years ago. Everyone is super friendly and helpful, recently I came in with an excessive oil leak and they got it fixed and running lik More

by MSUGITANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Linneman
Jan 20, 2021 -

Lou Fusz Mazda responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

January 07, 2021

I have used Lou Fusz Mazda service department for at least 10 years and they have always provided excellent service. In my most recent visit they had me in and out of the service department in less tha More

by EBHILTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Jan 20, 2021 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We value your business and look forward to helping you again in the future.

January 06, 2021

My last visit I received great service. The service desk employee was friendly and provide a discount since I had left my coupon at home. The establishment is overall in excellent condition. More

by la
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Anselmo
Jan 20, 2021 -

Lou Fusz Mazda responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

January 05, 2021

As usual, everything went very well. Employees are always friendly, courteous, and very professional. I have been doing business with Lou Fusz for six years now and I have never been disappointed with the se More

by greggassmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Jan 20, 2021 -

Lou Fusz Mazda responded

We appreciate your business! Thank you so much for the high rating!

January 05, 2021

Didn’t have time to give information about tires quoted and didn’t wash the car after they changed the oil on my car. Xoxo More

by zulay calero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember the name
Jan 20, 2021 -

Lou Fusz Mazda responded

We are so sorry! This is not supposed to happen this way. We will talk to our team about this. We apologize for missing these items. We appreciate you letting us know.

January 04, 2021

Great atmosphere. Staff is great. There are a few customers that are of poor judgment though. Had a lady move my belongings as I went to the restroom. Poor social skills there. More

by jcmcdb21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Harman
Jan 05, 2021 -

Lou Fusz Mazda responded

Thank you for the 5 star rating! We really do appreciate your business and look forward to serving you again in the future!

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