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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,036 Reviews

2,036 Reviews of Lou Fusz Mazda - Service Center

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February 19, 2021

I have always been able to rely on a terrific experience at Lou Fusz Mazda. Thank you for nearly 22 years of exceptional service. Deanna More

by DEANNASNOWDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy & the man with beautiful manners and enthusiasm who works behind the scenes rangling and washing cars. , Shawn Degrasso, John Harman
Feb 25, 2021 -

Lou Fusz Mazda responded

Thank you so much for your business over the last 22 years! We appreciate you and look forward to 22 more Deanna!

February 10, 2021

It’s easy to see where to enter for service which is important when you’re pulling in from the street. I was greeted as soon as I stepped into the office by friendly people. Everyone is polite and h More

by sandals88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A Young lady that was there when I arrived at 7am and when I picked up at 4:45. She was very helpful and brought my vehicle up and warmed it up for me. , Shawn Degrasso
Feb 25, 2021 -

Lou Fusz Mazda responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

February 05, 2021

customer service rep was nice repair service as fast. There’s always someone to greet me when I pull in and in the lobby, I Was treated with the utmost respect. More

by michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Madding
Feb 25, 2021 -

Lou Fusz Mazda responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

February 04, 2021

I’ve always admired the quick response, and personal attention to my vehicle’s needs. I highly recommend Fusz Mazda. They’ve won a customer for life. More

by RP
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Harman
Feb 25, 2021 -

Lou Fusz Mazda responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

February 03, 2021

I have been a customer of Lou Fusz since 2007. The service department is excellent. They have always been thorough, friendly, and efficient. I highly recommend Lou Fusz Mazda for service. More

by DWINTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso, John Harman, Tim Alge
Feb 25, 2021 -

Lou Fusz Mazda responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care!

January 30, 2021

Te staff was very friendly. They did everything they could to lower my bill and to make sure everything was fixed on my car. Good More

by Kelirwebb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 01, 2021 -

Lou Fusz Mazda responded

Your feedback is very important to us! Thank you so much for taking the time to leave us a review. We value your business and look forward to seeing you at our dealership again soon!

January 27, 2021

Customer service is pleasant and knowledgeable. There’s always someone to greet me when I pull in and in the lobby, I absolutely adore ppe available upon entry. More

by janaerobertson10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kolwyck, Alex Canchola, John Harman, Tim Alge, Maggie Derleth, Nancy Anselmo, Cory Linneman, Brendon Hagemeier, Elizabeth Schankman, Andrew Hestand
Feb 01, 2021 -

Lou Fusz Mazda responded

Thank you for the review and we value your business. We appreciate you taking the time out of your schedule to write a such a wonderful review. We look forward to seeing you at our dealership again soon. Please feel free to reach out to us if there is anything you need in the future.

January 26, 2021

Visited the service department due to brake problem. Was treated with the utmost respect. Shawn Debra's went beyond the call of duty to ensure my Mazda was repaired. More

by brown.patriciae59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 01, 2021 -

Lou Fusz Mazda responded

We're delighted to hear that you think so! Thanks for coming in to see us!

January 26, 2021

Everyone in the service department is very friendly. They are always honest about the service you need. Getting an appointment was also very simple and I like that they remind you before hand. More

by michellecypret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 01, 2021 -

Lou Fusz Mazda responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.

January 25, 2021

The evening that I called for an oil change The evening that I called for an oil change appointment, I hit a deer. And had to wait until after the collision center was finished. More

by Ssheldon4313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Harman
Feb 01, 2021 -

Lou Fusz Mazda responded

Thanks for reviewing your experience! We're happy to hear that you enjoyed your time with us.

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