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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
1,994 Reviews

1,994 Reviews of Lou Fusz Mazda - Service Center

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March 05, 2025

Kim was so helpful and very positive. She made the process seamless. I look forward to my next service to see her again. More

by DELANEY.WILKES.WORK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevaun Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

Great dealership. Kyle Kincaid was knowledgeable and easy to work with. Best car buying experience I have ever had. More

by SONJALEA1
Recommend Dealer
Yes
Employees Worked With
Kyle Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Lou Fusz Mazda responded

Happy to hear that Kyle provided such great service for you!

March 02, 2025

Mazda handled everything professionally and timely. I would highly recommend this Mazda. I drive 45 minutes just to come to this location because of Nick's Awesome customer service. More

by JESJORD2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Lou Fusz Mazda responded

We're glad that our Mazda staff were able to take care of you!

February 27, 2025

They made everything very pleasant and easy which was great because we live three hours away. Highly recommend! More

by wolfe.josh
Recommend Dealer
Yes
Employees Worked With
Jamel Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Lou Fusz Mazda responded

We appreciate you choosing Lou Fusz Mazda!

February 27, 2025

Jamal was a very genuine guy to work with. We all know the pressure that can come with car buying, but he made the process seamless. Highly recommend working with this dealership. More

by emilyackerson998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamel Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Lou Fusz Mazda responded

We're thrilled to hear that you had a great experience with Jamel!

February 26, 2025

Courteous, easy to work with. Knowledgeable and informative. Dealership clean and nice. The salesman Moe wasn’t pushy and we got along very well. He put me in the exact CX-90 I wa More

by FBGeisler
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Lou Fusz Mazda responded

We hope you enjoy the CX-90!

February 21, 2025

I always come here. Believe they are honest and won’t add extra things to increase the cost. More

by gungadin0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Lou Fusz Mazda responded

We appreciate the review!

February 18, 2025

Everyone is very friendly and helpful. Repairs have been costly. Especially when you are still making car payments. More

by mwoelker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Lou Fusz Mazda responded

We're glad that our staff were able to take care of your repairs!

February 16, 2025

Service was good. Liked the communication. No complaints. Nothing to add add add add add. More

by cky34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Lou Fusz Mazda responded

Thanks for the review!

February 12, 2025

My experience with Robin was great. She was provided great customer service and was willing to help me with figuring out how to use my remote start. More

by Ejenead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Lou Fusz Mazda responded

Thanks for the review!

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