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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,016 Reviews

2,016 Reviews of Lou Fusz Mazda - Service Center

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April 10, 2025

I was very pleased with the service provided at Lou Fusz Mazda. Everything was explained well and I didn't feel pressured to get extra maintenance done-I was just given the facts. I will definitely be a ret More

by TMCINTYRE622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

Very good Staff was welcoming,meets satisfaction Very good service, would recommend to another person Professional More

by juniormckenzie66
Recommend Dealer
Yes
Employees Worked With
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Watkins
April 08, 2025

They were very friendly, understood my situation and helped me very quickly. This will be my location for any of my car needs. More

by KATHYMOTLEY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2025

Service department was able to get me appointment on short notice to replace battery. Saved me another 2 hour drive. Much appreciated! More

by mkoch3420
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Watkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Lou Fusz Mazda responded

We're glad you had a great service experience!

April 03, 2025

Stephanie was very helpful. Didn’t pressure me, took time to explain things. Highly recommend this dealership! More

by zj.kronenberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Lou Fusz Mazda responded

We're glad that Stephanie was able to help you!

April 02, 2025

Shows empathy, very important as costs as rising and time is critical when waiting for ones vehicle More

by rarunasalam
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Heaney
Apr 07, 2025 -

Lou Fusz Mazda responded

Thank you for the review!

April 01, 2025

Clean professional courteous and friendly. A good place to do business if you have to get a car More

by sbussen39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Coleman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Lou Fusz Mazda responded

Thanks for the review!

March 31, 2025

I will always jump to do a survey for you guys! This is more so be if the exceptional customer service from Nick. He was inviting and truly cared. That’s hard to come by these days. More

by mandisa_nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Howard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Lou Fusz Mazda responded

Glad that Nick took care of you!

March 29, 2025

You guys are wonderful, you have taken care of our 2013 Mazda CX 9 ever since we bought it from you. You are friendly, knowledgeable and great to do business with. Thank you More

by carolfthornton59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Lou Fusz Mazda responded

Happy to hear that we have provided great service on your Mazda!

March 27, 2025

I appreciate the great service at Lou Fusz. I always can find a suitable time to be scheduled. The staff keeps me posted as to the work in progress and when the work will be completed. I am con More

by PRICH1951
Recommend Dealer
Yes
Employees Worked With
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Coleman
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