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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
1,956 Reviews

1,956 Reviews of Lou Fusz Mazda - Service Center

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December 19, 2024

Nick was awesome, best service ever. . been going there for 3 years. Thank you nick! More

by b.hatchett74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

The team at Lou Fusz Mazda made purchasing my new car quick and easy! It was a great experience. More

by kcurtright1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamel Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

They’ve been pretty good about availability getting me in for service whenever it’s needed. Service can be a bit slow is the only negative since I like to wait on my vehicle but even in that situation they h More

by beran.austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

She is a friendly customer agent who shows lots of empathy and care and I appreciate her follow ups. Thank you Robin! 🙏 More

by rarunasalam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Great service every time I’m in. In and out in less than an hour. More

by jason.l.coyner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

I’m always amazed by Mazda and how good they take care of my all the employees are pleasant More

by tlowe621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2024

The service at Lou Fusz Mazda was great. Stephanie was friendly and professional. I will continue going to this Lou Fusz location. More

by LHENDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Lou Fusz Mazda responded

We're glad you had a great experience with our service staff!

December 07, 2024

Kim was great! She Spent a lot of time on the phone w/my extended warranty company trying to get my repairs covered. More

by tkruse716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Lou Fusz Mazda responded

We're happy Kim was able to take care of you!

December 06, 2024

Everything was great. Easy to schedule the appointment. Nick was great on the communication. Will definitely be back for service. More

by EJChesny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Lou Fusz Mazda responded

We're glad you had an easy experience with us!

December 04, 2024

Thanks for helping me understand every aspect of the maintenance process with my vehicle. Your patience and professionalism was outstanding. More

by ladellfowler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Lou Fusz Mazda responded

We appreciate the kind words!

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