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Lou Fusz Mazda
Saint Louis, MO
2,578 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
#wecanreplacethecarnotthecustomer
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday Closed
Sunday Closed
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Showing 2,578 reviews
October 02, 2024
The day we drove the car home noticed chips in the windshield. Was told on the phone it would be fixed. Never was. Three weeks later had to put in new ignition $749. Apparently the car had been stolen windshield. Was told on the phone it would be fixed. Never was. Three weeks later had to put in new ignition $749. Apparently the car had been stolen or at least the steering column had been opened. More
by fitzsmart
Verified Customer
October 02, 2024
Andrew Cohen was great. His post service follow was immaculate as well. Will definitely be coming back! His post service follow was immaculate as well. Will definitely be coming back! More
by daniel.picker
October 02, 2024
In general good experience with the guy who helped me, but I didn’t feel they take care of my service. I mean, they didn’t explain anything they didn’t send me the video with recommendations and they didn but I didn’t feel they take care of my service. I mean, they didn’t explain anything they didn’t send me the video with recommendations and they didn’t clean the car that is supposing included in the service. I won’t go again to that dealership. More
by jimenezcaliz
September 28, 2024
Fast, efficient and nice! I was greeted upon arrival and the work was done quickly. I was greeted upon arrival and the work was done quickly. More
by Jeanette F
Employees Worked With
September 23, 2024
I had a very good experience. They picked up My vehicle from my home for service. They picked up My vehicle from my home for service. More
by 2845lynda
Employees Worked With
September 22, 2024
TERRELL was my salesman. Give him a 5. T was tranferref to another location day we had scbeduled appt. for tech learning. Subistitute was rushed (also covering phone). M Give him a 5. T was tranferref to another location day we had scbeduled appt. for tech learning. Subistitute was rushed (also covering phone). My daughter-in-law has a new VW so she was able to help me do some hands on settings ovet 4 or 5 days. Would have been gteat to have a manual or video. The basic problem for me is I do not know what I do not know. More
by TANKCMDR198
September 17, 2024
Fast, fun and friendly service. The building was clean. Service is quick. Received a diagnosis and response quick as well no complaints 10 out of 10. The building was clean. Service is quick. Received a diagnosis and response quick as well no complaints 10 out of 10. More
by jordan
Employees Worked With
September 16, 2024
Lou Fusz has always been my favorite dealership for my vehicles. The service is exceptional and they always take care of my automotive needs. I appreciate their professionalism. vehicles. The service is exceptional and they always take care of my automotive needs. I appreciate their professionalism. More
by PRICH1951
Employees Worked With
Kim in the service dept
September 16, 2024
Great service, timely response to questions, helpful staff, bright facilities, great selection, and enjoyable experience staff, bright facilities, great selection, and enjoyable experience More
by atjones0
