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Lou Fusz Mazda

Saint Louis, MO

4.6
2,583 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. #wecanreplacethecarnotthecustomer
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925 North Lindbergh Blvd.

Saint Louis, MO

63141

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Showing 2,583 reviews

November 07, 2023

Prompt service and a comfortable waiting area. I love that they vacuum and wash my car, nice touch! More

by sarahdickhoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Nov 09, 2023 -

Lou Fusz Mazda responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more! You may receive a survey from Mazda. We would be grateful if you could fill out the survey and share your positive feedback.

November 06, 2023

This dealership was neat and clean from lobby to restroom to parts. Andrew showed me a tire reader that checks tread and alignment. Haven’t seen anything like it. All personal had good eye contact and good a More

by Mazda Jean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamel Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Luraschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abigail Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I am not good with names all 5 stars , John Napoli, Macey Oates
Nov 06, 2023 -

Mazda Jean responded

Thanks Lou Fusz I have purchased many vehicles and Never felt as comfortable as you All made me feel. Car buyers can stress out but Andrew and the Everyone made me feel at home

Nov 06, 2023 -

Mazda Jean responded

Mazda Jean is the guy who went Owl hunting

November 04, 2023

All of the staff are kind and friendly. Comfortable waiting area and yummy snacks. Thank you! More

by stephaniemcmanus39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Nov 06, 2023 -

Lou Fusz Mazda responded

We want to express our appreciation for taking the time to share your store experience. We're happy to provide you with an experience that was acceptable. Looking forward to your next visit with us! You may receive a survey from Mazda. We would be grateful if you could fill out the survey and share your positive feedback.

November 03, 2023

Lou Fusz is a great dealership. They make it easy to schedule an appointment, you can wait on it or they can make arrangement for a rental. Their waiting area is comfortable and the More

by csutton81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Mitchell
Nov 06, 2023 -

Lou Fusz Mazda responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more! You may receive a survey from Mazda. We would be grateful if you could fill out the survey and share your positive feedback.

Nov 06, 2023 -

csutton81 responded

I already did.

November 03, 2023

Andrew Cohen was very knowledgeable and very helpful in showing us all the different packages and options really simplified the car buying experience More

by STCARDFAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Lou Fusz Mazda responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more! You may receive a survey from Mazda. We would be grateful if you could fill out the survey and share your positive feedback.

November 03, 2023

Very nice and friendly staff. Will always come back there. Also will refer people there too More

by Vena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Nov 06, 2023 -

Lou Fusz Mazda responded

We want to express our appreciation for taking the time to share your store experience. We're happy to provide you with an experience that was acceptable. Looking forward to your next visit with us! You may receive a survey from Mazda. We would be grateful if you could fill out the survey and share your positive feedback.

November 02, 2023

Very professional and work was done as requested in a timely fashion, thank you very much! More

by janiehoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Nov 06, 2023 -

Lou Fusz Mazda responded

We want to express our appreciation for taking the time to share your store experience. We're happy to provide you with an experience that was acceptable. Looking forward to your next visit with us! You may receive a survey from Mazda. We would be grateful if you could fill out the survey and share your positive feedback.

November 02, 2023

Moe had great customer service. He was informative without being pushy. I appreciated his demeanor and even had guys follow me to drop off car at a location. I appreciate him! More

by pettibone.5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Lou Fusz Mazda responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

November 02, 2023

The entire service staff was great and they took great care of my vehicle. Very happy customer!! More

by tracyd97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Nov 06, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

October 31, 2023

My mazda 3 needed a suspension component on the rear (original part broke) Looked after, back on the road 👍 More

by Danny from Canada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Nov 02, 2023 -

Lou Fusz Mazda responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more! You may receive a survey from Mazda. We would be grateful if you could fill out the survey and share your positive feedback.

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