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Lou Fusz Mazda

Saint Louis, MO

4.6
2,583 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. #wecanreplacethecarnotthecustomer
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925 North Lindbergh Blvd.

Saint Louis, MO

63141

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Showing 2,583 reviews

November 13, 2023

Andrew was an amazing partner to work with in our purchase and treated us like old friends. He helped us find the right car at the right price and we couldn’t be happier. I would highly recommend And More

by GGlass
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Lou Fusz Mazda responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more! You may receive a survey from Mazda. We would be grateful if you could complete the survey and share your positive feedback.

November 11, 2023

They had exactly what I wanted at the price that worked with my budget. Awesome service. More

by spelfrink1s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abigail Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

November 11, 2023

The Service Managers are always very detailed on needed repairs. They are conscious of how long a customer is waiting. More

by dsjohnsonstl
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Charlie Luraschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Macey Oates
Nov 15, 2023 -

Lou Fusz Mazda responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more! You may receive a survey from Mazda. We would be grateful if you could complete the survey and share your positive feedback.

November 10, 2023

Customer service,good friendly kind patience g ood was comfortably talk nwith her tk u macey More

by coachandsix1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Nov 15, 2023 -

Lou Fusz Mazda responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more! You may receive a survey from Mazda. We would be grateful if you could complete the survey and share your positive feedback.

November 10, 2023

Car is great dealership is great Andrew took great care of me loved the sprinkles and the hot coffee The folks made it quick and easy and even fun More

by trailswest34
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zach Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again. You may receive a survey from Mazda. We would be grateful if you could complete the survey and share your positive feedback.

November 08, 2023

My wife and I recently purchased a brand new 2023 CX-5 from this dealership and the whole buying process was smooth and do not have much to comment on that. The car was purchased in July of 2023 and with More

by patrickwmalone21
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Macey Oates
Nov 09, 2023 -

Lou Fusz Mazda responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

November 08, 2023

A very good dealership that is both professional and honest. Their service department is first rate! More

by CandyC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Nov 09, 2023 -

Lou Fusz Mazda responded

Thank you! We appreciate you as our customer, and we would be happy to work with you again! You may receive a survey from Mazda. We would be grateful if you could fill out the survey and share your positive feedback.

November 07, 2023

Very pleasant and easy to work with. will continue to work with the same dealer in the future I have already have told people to go this location and ask for you. Thank you for all your More

by Willis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Lou Fusz Mazda responded

Thank you! We appreciate you as our customer, and we would be happy to work with you again! You may receive a survey from Mazda. We would be grateful if you could fill out the survey and share your positive feedback.

November 07, 2023

Macey was went over and beyond to meet my needs, and in keeping me informed about the progress in getting my car repaired. Thank you, Macey! More

by patrickfox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Nov 09, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future! You may receive a survey from Mazda. We would be grateful if you could fill out the survey and share your positive feedback.

November 07, 2023

Appointment for routine maintenance and a recall was as expected. Fast and friendly. There was supposed to be a car wash and vacuum included but only received an exterior wash. More

by Rmn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Nov 09, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

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