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Lou Fusz Mazda
Saint Louis, MO
2,578 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
#wecanreplacethecarnotthecustomer
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday Closed
Sunday Closed
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Showing 2,578 reviews
October 25, 2024
It is always a delight to have your car serviced at this location. Robyn was great and very helpful. location. Robyn was great and very helpful. More
by JUANI20052
Verified CustomerEmployees Worked With
October 23, 2024
Very professional and efficient. Very communicative on what to expect for my wait. Waiting area was very welcoming Very communicative on what to expect for my wait. Waiting area was very welcoming More
by jaydenjovan
Employees Worked With
October 22, 2024
Very professional and fast, love my vehicle, and the technology that comes with it very polite and friendly as well. technology that comes with it very polite and friendly as well. More
by Christiani
October 21, 2024
The sales manager walked up to my husband, shook his hand and ignored me. I was there to buy a car for myself. It’s 2024. You guys still ignore women? Then the sales guy (not Brett) who did our paperwork imp and ignored me. I was there to buy a car for myself. It’s 2024. You guys still ignore women? Then the sales guy (not Brett) who did our paperwork implied I was like all the other “greedy customers” when I inquired about the marketing swag. I was assumed the swag was for customers (?) I bought a brand new car that wasn’t washed or cleaned out. I have sticker residue from pulling off the dealer stickers from the windshield myself. I was informed I could bring the car back sometime and they’d take care of washing it, but it’s not worth the gas or time it would take to drive back there and wait. It should have been done during the hour or so it took to fill out paperwork. They did have time to put the Lou Fuse advertising sticker on my car though. All in all, the experience left me feeling belittled. This is my first time buying a brand new car. I think about that experience every time I get in my new car and it makes me want to sell it off so I can put it behind me. More
by BCARTER13
October 21, 2024
I didn’t feel sale pressured to purchase a car. But we knew exactly which model, color, and features we wanted. So it was an easy choice of car to pick. But we knew exactly which model, color, and features we wanted. So it was an easy choice of car to pick. More
by Michellelocko
October 20, 2024
Have bought two cars through Lou Fusz Mazda now. Both experiences were great. Best Mazda dealer is the St. Louis metro. Both experiences were great. Best Mazda dealer is the St. Louis metro. More
by classen21
October 20, 2024
I had an amazing experience at Lou Fusz Mazda when I was in for service. I was greeted right away and they were able to get me in and out quicker than expected. I couldn’t ask for anything more! I woul in for service. I was greeted right away and they were able to get me in and out quicker than expected. I couldn’t ask for anything more! I would highly recommend Lou Fusz! More
by DK1113
Employees Worked With
October 20, 2024
I can always rely on Lou Fusz for fast, friendly service that works around my schedule. that works around my schedule. More
by MIKEANDABBI
October 19, 2024
I'm very pleased with the help and service I received here. Beyond helpful and knowledgeable. here. Beyond helpful and knowledgeable. More
by ellen.alstone
October 18, 2024
I can’t say enough good things about my experience. Kevaun was FANTASTIC! You should give him a raise. He was kind and straightforward, no xx. And Kyle was very nice and explained everything as far as Kevaun was FANTASTIC! You should give him a raise. He was kind and straightforward, no xx. And Kyle was very nice and explained everything as far as the financing was concerned. The other great part was it didn’t take all day! 10/10 would highly recommend and have already told everyone what a great experience it was! Couldn’t be more satisfied! More
by kturner927
