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Lou Fusz Mazda

Saint Louis, MO

Overview
Employees
Reviews
Vehicles
4.6
2,583 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. #wecanreplacethecarnotthecustomer
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925 North Lindbergh Blvd.

Saint Louis, MO

63141

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Showing 2,583 reviews

November 30, 2023

Provided professional service and assistance in a timely manner. The diagnostic test was very helpful. More

by Jo Ann Reese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian -Service Dept , Macey Oates
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Nov 30, 2023 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

November 29, 2023

Abigail was great but I prefer ability to negotiate price. Don't care for no hagle although sure some appreciate it. Abigail was great at communicating throughout. More

by QQ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abigail Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Lou Fusz Mazda responded

We appreciate you. Thank you for choosing our store, and we will be passing your message along!

November 29, 2023

I was confused with the extra charges like a basic oil change is $87 , how did my bill end up over $100 even with taxes, there was a bunch of little charges that didn’t make sense so I would prefer to go More

by Dani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Macey Oates
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Nov 30, 2023 -

Lou Fusz Mazda responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are constantly working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

November 29, 2023

Staff was very kind, customer lounge was clean and was accommodating, overall I would highly recommend this dealership. More

by CRABRANGOON.350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
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Nov 30, 2023 -

Lou Fusz Mazda responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

November 28, 2023

Andrew did an amazing job taking care of us and we are thrilled with the car and the entire Lou Fusz team More

by GGlass
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Lou Fusz Mazda responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more!

November 24, 2023

Long wait The wait was long I missed a meeting because of the extended wait More

by julie.bergfeld
Recommend Dealer
No
Employees Worked With
Macey Oates, Macey Oates
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Nov 27, 2023 -

Lou Fusz Mazda responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are constantly working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

November 23, 2023

Good experience Everyone was friendly and helpful and the service on the car was well done! More

by nsmagnuson1
Recommend Dealer
Yes
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Nov 27, 2023 -

Lou Fusz Mazda responded

We appreciate you. Thank you for choosing our store, and we will be passing your message along!

November 23, 2023

Excellent The service was excellent The service was excellent and the people were really nice and very helpful and very informative as well More

by maikel.aideloje
Recommend Dealer
Yes
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Nov 27, 2023 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

November 22, 2023

They provide excellent service and there are friendly service advisors! I have been a customer since 2009. More

by CJDST95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Mitchell, Shawn Degrasso
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Nov 27, 2023 -

Lou Fusz Mazda responded

We are grateful for taking the time to share your store experience. We're happy to provide you with an acceptable experience. Looking forward to your next visit with us!

November 21, 2023

I was made to feel like an old friend when I walked in the showroom. It was a very good feeling More

by Skipper
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andrew Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

Lou Fusz Mazda responded

We are delighted you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

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