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Lou Fusz Mazda

Saint Louis, MO

4.6
2,583 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. #wecanreplacethecarnotthecustomer
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925 North Lindbergh Blvd.

Saint Louis, MO

63141

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Showing 2,583 reviews

January 02, 2024

Great service advisor. They took the time to check on all my complaints. I appreciate all the extra effort More

by baerlucas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Jan 08, 2024 -

Lou Fusz Mazda responded

Thank you! We appreciate you as our customer, and we would be happy to work with you again!

January 01, 2024

Timely, friendly, and competent service advisors & mechanics combined with a convenient location always makes getting my car serviced a more pleasant experience. I really appreciated the complementary More

by jfbissell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Watkins, Macey Oates
Jan 02, 2024 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

December 30, 2023

Kyle was amazing. Very honest and doesn’t waste your time. I am bringing him all the people I know from now on. Highly recommended. More

by ameralmasalmeh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Lou Fusz Mazda responded

We're delighted that you had such a wonderful time with us! Thank you very much for sharing your nice words. We appreciate your support and can't wait to see you again in the future!

December 30, 2023

SOOO INCREDIBLY PLEASED with our experience with Lou Fusz Mazda. My 22-year-old daughter and I went in to shop some colors and features of a CX-5 we were looking at on-line. Abby was the sales person we More

by dotksteele
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abigail Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Lou Fusz Mazda responded

We're delighted that you had such a wonderful time with us! Thank you very much for sharing your nice words. We appreciate your support and can't wait to see you again in the future!

December 27, 2023

After making the deal, the dealer was supposed to clean the car before delivery, unfortunately they did a poor job cleaning the car on the inside and they completely missed cleaning the glass on the inside More

by Amir Guirguis
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Zach Higdon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Griffin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Lou Fusz Mazda responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are constantly working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

December 25, 2023

A simple fix… but they were able to get me in quickly and on very short notice More

by ZACHTASSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Dec 27, 2023 -

Lou Fusz Mazda responded

We're delighted that you had such a wonderful time with us! Thank you very much for sharing your nice words. We appreciate your support and can't wait to see you again in the future!

December 22, 2023

He’s helping me figure out what the oil consumption is. We’ll figure this out. More

by markpotts3877
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Lou Fusz Mazda responded

Thank you! We are happy to have you as our customer, and we hope to see you again! Please let us know how we can give you a five-star experience next time!

December 20, 2023

Very friendly and funny customer service representatives. They were easy and pleasant to speak with. They also accommodated me with a loaner vehicle. The only concerns I have is no one ever said my vehicle w More

by lemeemichele
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Dec 27, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

December 20, 2023

Excellent service. Easy to get appointment, and wait time was as promised. They also washed and cleaned our vehicle. More

by Dwyla
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Dec 27, 2023 -

Lou Fusz Mazda responded

We sincerely appreciate your positive feedback regarding our store. We are delighted to have you as a valued customer and eagerly anticipate your return to our establishment!

December 16, 2023

Great dealership. Always on time, service superb. All work done very professionally. Staff is the nicest you’ll find anywhere. More

by pufnstuf666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Purcell
Dec 19, 2023 -

Lou Fusz Mazda responded

We are thrilled to hear about the outstanding experience you had at our store. Our dedicated team consistently works to guarantee customer satisfaction. We eagerly look forward to the chance to serve you again!

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