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Lou Fusz Mazda

Saint Louis, MO

4.6
2,583 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. #wecanreplacethecarnotthecustomer
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925 North Lindbergh Blvd.

Saint Louis, MO

63141

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Showing 2,583 reviews

January 18, 2024

Great interactions with the sales. Smooth purchase process and no hidden fees. Great after-sales service as well. Would recommend! More

by RICHARD YIN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Lou Fusz Mazda responded

We're happy that your experience with us was great! We hope you enjoy your car!

January 17, 2024

Came into the dealership for a oil change. Now my car is leaking oil🤬 unsatisfactory More

by Ninasmith1106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Macey Oates
January 17, 2024

Smooth, simple and quick! ! Awesome experience, heads up to the GM, also.. Best experience in years!! More

by JKyoung315
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Lou Fusz Mazda responded

We're happy to hear that your experience with us was fast and efficient! We hope we continue to see you in the future!

January 17, 2024

Great service, courteous staff, great waiting area and excellent communication with customer regarding vehicle maintenance More

by edman_derrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Jan 19, 2024 -

Lou Fusz Mazda responded

We're happy to hear that your service experience was a great one! Thank you for choosing Lou Fusz Mazda!

January 17, 2024

Lou FUSZ Mazda employees were courteous and quick to service my vehicle. I was in and out within an hour. More

by jruma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Lou Fusz Mazda responded

We're happy to hear that your service experience was courteous and quick! We hope to see you again soon!

January 17, 2024

Fast reliable service. Friendly knowledgeable staff. Clean organized waiting room. I will be returning soon. More

by jdraggs2288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Jan 19, 2024 -

Lou Fusz Mazda responded

We look forward to seeing you again in the future! Thank you for choosing us!

January 17, 2024

People are great but the knowledge level is less than expected for newer model vehicles More

by Vic.saluja
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Lou Fusz Mazda responded

We apologize for the inconvenience. We will be passing this message along to our staff and we hope to see you again in the future.

January 17, 2024

Kyle was very helpful and didn't ever make me feel pressured to buy the car or any additional options. The detail and full tank of gas were really nice amenities even after I bought the car. More

by Erichintz975
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Lou Fusz Mazda responded

We're happy to hear that your experience with Kyle was a great one! We hope you enjoy your new vehicle!

January 17, 2024

They are always quick and friendly. They do a great job and it’s easy to schedule online, More

by Carla b
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Jan 19, 2024 -

Lou Fusz Mazda responded

We're happy to hear that your experience with us was quick and easy! Thank you for the kind words!

January 17, 2024

The service manager is always helpful and respectful. No surprises and you can tell customer service is important to Fusz More

by pauljppontillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Jan 19, 2024 -

Lou Fusz Mazda responded

Customer service is very important to us here at Lou Fusz. We are thrilled that you received just that. Thank you for choosing us!

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