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Lou Fusz Mazda
Saint Louis, MO
2,583 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
#wecanreplacethecarnotthecustomer
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday Closed
Sunday Closed
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Showing 2,583 reviews
February 08, 2024
The engine light came on and I called the dealership to Schedule an appointment. They got me in as soon as they could. They changed my filter and coolant, however that did not fix the issue. I was give a l Schedule an appointment. They got me in as soon as they could. They changed my filter and coolant, however that did not fix the issue. I was give a loaner and they kept my car until The issue was figured out More
by smithcm7
Verified CustomerEmployees Worked With
I believe Brian Kistner and Stephanie were my service department reps and Matthew was the mechanic that repaired my vehicle.
February 08, 2024
Friendly and transparent communication. ..flexibility with the loaner part (one part was unavailable for a couple of days)...and I assume the quality of the work was good (I haven't had prob ..flexibility with the loaner part (one part was unavailable for a couple of days)...and I assume the quality of the work was good (I haven't had problems with previous repairs) More
by Joe Behrmann
Employees Worked With
Brian
February 06, 2024
Completed a bunch of work. Had to return car when there was a bunch of lights on due to oversight from service. It felt like nobody knew what was going on. Asked for a car deta Had to return car when there was a bunch of lights on due to oversight from service. It felt like nobody knew what was going on. Asked for a car detail was given a number for a third party that said dealer did details. Felt like a run around. More
by KATIEBOEHLE
Employees Worked With
Patrick
February 06, 2024
Clean and organized with the right level of cars inside. Very simple process from start to finish Very simple process from start to finish More
by Jeffindy96
February 06, 2024
Greeted me Explained what to expect and how service is going to proceed. Offered coffee, water, snacks and showed me the waiting room. All clean and comfortable. When service was complete we talked about going to proceed. Offered coffee, water, snacks and showed me the waiting room. All clean and comfortable. When service was complete we talked about next maintenance steps. I paid and drove off in my freshly washed car. More
by NILESNY
Employees Worked With
Brian. Wonderful job. Thank you
February 06, 2024
Quick and easy The whole experience was great. The team was very knowledgeable and explained how the whole experience would go and fixed my carvin a timely manner even though I was in no rush The team was very knowledgeable and explained how the whole experience would go and fixed my carvin a timely manner even though I was in no rush More
by mmaymcclellan
Employees Worked With
Brian kistner, Macey Oates
