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Lou Fusz Mazda
Saint Louis, MO
2,581 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
#wecanreplacethecarnotthecustomer
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday Closed
Sunday Closed
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Showing 2,581 reviews
February 10, 2024
Initially it was unpleasant as the guy who was figuring out my appointment was very short and angry towards me because my appointment was not appearing on screen. When he was able to find my appointment ti out my appointment was very short and angry towards me because my appointment was not appearing on screen. When he was able to find my appointment time and it showed what I had said, he immediately shifted and was friendly and blamed it on bad communication with the team. He made a joke in which he called him and me vertically challenged the day I dropped off the car and the next day when I picked it up. I didn't like the joke. I usually don't like writing stuff like this but I was very unhappy with this initial reaction as it was immediate rude behavior while I had to try to remain calm. More
by nda7122
Verified CustomerEmployees Worked With
Idk but he was bald, shorter, white male
February 10, 2024
I walked in with a pretty clear idea of what I wanted. I was greeted by Jamel at the door and we got busy straight away. He made the sale very easy and I'm looking forward to being a customer of the deale I was greeted by Jamel at the door and we got busy straight away. He made the sale very easy and I'm looking forward to being a customer of the dealership. More
by joshuawaynejagger
Employees Worked With
Jamel
February 10, 2024
My experience was great with the people I had to deal with. I feel like they did all that they could do to satisfy me and I was very satisfied. with. I feel like they did all that they could do to satisfy me and I was very satisfied. More
by pamela100
Employees Worked With
Kyle, Kincaid
February 09, 2024
I had set the appointment for service online and asked for a courtesy car. He processed my vehicle and secured my courtesy car quickly and efficiently. for a courtesy car. He processed my vehicle and secured my courtesy car quickly and efficiently. More
by sagarchi61
Employees Worked With
Brian Kistner
February 08, 2024
The engine light came on and I called the dealership to Schedule an appointment. They got me in as soon as they could. They changed my filter and coolant, however that did not fix the issue. I was give a l Schedule an appointment. They got me in as soon as they could. They changed my filter and coolant, however that did not fix the issue. I was give a loaner and they kept my car until The issue was figured out More
by smithcm7
Employees Worked With
I believe Brian Kistner and Stephanie were my service department reps and Matthew was the mechanic that repaired my vehicle.
