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Lou Fusz Mazda
Saint Louis, MO
2,581 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
#wecanreplacethecarnotthecustomer
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday Closed
Sunday Closed
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Showing 2,581 reviews
February 15, 2024
Some how the reservation we made on line went to Lou Fusz Toyota. We showed up at Lou Fusz Mazda in Creve Coure at the appointed time. Patrick Purcell made us aware of the mishap. He not only took us anyway Toyota. We showed up at Lou Fusz Mazda in Creve Coure at the appointed time. Patrick Purcell made us aware of the mishap. He not only took us anyway he contacted Lou Fusz Toyota and let them know we weren't coming! We were out in a little over an hour! More
by illigbrand
Verified Customer
February 14, 2024
Very nice and descriptive The lady in the service department was great! I liked the video and that they automatically approved the work needed through warranty! Great service department was great! I liked the video and that they automatically approved the work needed through warranty! Great service More
by courtneys2494
February 12, 2024
Didn't communicate clearly if all was ok with the car. Didn't provide the results of regular inspection showing the health of the battery, brakes, tires, etc Didn't provide the results of regular inspection showing the health of the battery, brakes, tires, etc More
by DGP.ROHAN
Employees Worked With
Robyn
February 11, 2024
It took over 90 minutes for an oil change. When I got there a guy acted really busy and said someone would be with me shortly. A woman came in and did her best to pretend I was not in there an When I got there a guy acted really busy and said someone would be with me shortly. A woman came in and did her best to pretend I was not in there and when I approved her she said the guy who said someone would help me would be the one to help me. He did eventually, but seemed annoyed. Whoever drove my car changed the radio station, turned the volume way up. More
by jase1121
Employees Worked With
The maintenance team
