Lou Fusz Mazda

Purchased a 2013 CX-5 We purchased a Certified Pre-Owned 2013 Mazda CX-5 and Cory Laneman was our salesperson. He was great to work with and everything about the buying ex We purchased a Certified Pre-Owned 2013 Mazda CX-5 and Cory Laneman was our salesperson. He was great to work with and everything about the buying experience went smoothly. We love our new car and would recommend this dealership and Cory. Kasie, the finance manager, was also very good and we were in and out with her very quickly, which was nice since it normally takes so long when you buy a car. More

Joe Flash Gordon is great to deal with It was wonderful to work with Joe Flash Gordon. He was warm and friendly, courteous and helpful, and patient but not pushy. He helped us find the righ It was wonderful to work with Joe Flash Gordon. He was warm and friendly, courteous and helpful, and patient but not pushy. He helped us find the right car and get a great price. More

Excellent My salesman, Cory Laneman, was very helpful in explaining the various features of the CX-5 I bought from Mazda last week. He sheparded me through the My salesman, Cory Laneman, was very helpful in explaining the various features of the CX-5 I bought from Mazda last week. He sheparded me through the purchase process without a hitch. He also helped set up the purchase of a hitch with the service department. I would highly recommend his abilities to others. More

Astonished with this company. I have bought many cars and have worked in the service industry for many years. This was nothing but perfection. Zack Ziaja did an amazing job doing e I have bought many cars and have worked in the service industry for many years. This was nothing but perfection. Zack Ziaja did an amazing job doing everything he could so that my need were met. I didn't think think this deal was going to happen but the whole team came together to put me in the car I wanted. It is rare to find a business that still have ethics, values and is not just focussed on making a profit at any cost. This company has set a standard that no other can follow and for that it will forever be the only choice in my future purchases and can count on me to refer everyone I know. More

2014 Mazda 3 I just helped my step-daughter purchase her first car, after college, a Mazda3. We had a great experience and our sales representative, Zack Z. was ou I just helped my step-daughter purchase her first car, after college, a Mazda3. We had a great experience and our sales representative, Zack Z. was outstanding to work with! He went out of his way to insure we got the best deal they could offer! I will be looking to purchase a car/SUV in the future from Lou Fuze! Thanks again Zack! More

Maintenance?Service Always a good experience. Bruce Weaver, Service Manager, is always accommodating and helpful. We drive past other Mazda dealers to come to Lou Fuss fo Always a good experience. Bruce Weaver, Service Manager, is always accommodating and helpful. We drive past other Mazda dealers to come to Lou Fuss for service! More

Great service I had an appointment for emissions inspection. I came on time and the job was done within a few minutes and promptly I was back to work. Great service I had an appointment for emissions inspection. I came on time and the job was done within a few minutes and promptly I was back to work. Great service. More

Completely Satified! I purchased my CX5 on 4th of July and was owed pen stripes and door guards on my vehicle. Do to my work schedule it became difficult to get the vehic I purchased my CX5 on 4th of July and was owed pen stripes and door guards on my vehicle. Do to my work schedule it became difficult to get the vehicle in for service. My sales person worked with Lou Fusz Mazda management team, checked in for service Friday morning before work and was given a rent a car (no cost to me) and return it on Saturday with all work complete. I had purchased an Mazda Tribute 11 years ago and the SUV, Mazda service team, and staff, all have been outstanding! The performance of my prior vehicle made the decision to purchase the new vehicle decision very easy! FYI - this is my retirement SUV and I am completely satisfied! More

Horrible I went in to buy a car and not only did my sales man know nothing of the car that unwanted he kept trying to pressure my into getting something that I I went in to buy a car and not only did my sales man know nothing of the car that unwanted he kept trying to pressure my into getting something that I didn't want. He kept going back and forth with the price of the car and he was rude when I told him I didn't plan on buying a car that day. More

Unethical! Unethical barely begins to cover the scope of our experience at Lou Fusz Mazda. We went in yesterday looking at the Mazda 3 and Mazda 6, and we went Unethical barely begins to cover the scope of our experience at Lou Fusz Mazda. We went in yesterday looking at the Mazda 3 and Mazda 6, and we went prepared with USAA True Car pricing, and a reasonable trade in value for very good condition truck from KBB. While our sales person Chase Winters was awesome, when we picked a car and started talking numbers, our experience with the "numbers guy" Chris Cunningham went from bad to worse. The true car price wasn't even remotely honored, they quoted us MSRP. Worse they wanted to STEAL our trade for more than 20% under what KBB quoted as a fair trade in price. This equated to THOUSANDS of dollars, $5500 short on trade and $3500 overpricing on the new vehicle. I fully understand that dealerships are there to make money, and I understand all to well that car buying is a negotiation, BUT... There is such a thing as negotiating in good faith, and ethical business practices, neither of these were present in our time at Lou Fusz Mazda. And the proof is in the pudding. we went down the road to another dealership, with our reasonable expectations and agreed to a deal in half the time for within $500 of our target price. Based on our experience at Lou Fusz Mazda, I would highly recommend anyone steer clear of them, or at a minimum insist that Chris Cunningham have nothing to do with your deal. I would also make sure you go in there well educated or you may leave having paid thousands of dollars more than necessary. Buyer BEWARE! More