Lou Fusz Mazda

I recently purchased a 2012 Mazda3 touring edition from Lou Fusz Mazda. The entire experience was pleasant. The sales associate Chad Wintizer was very helpful in getting me in the best vehicle for my budge Lou Fusz Mazda. The entire experience was pleasant. The sales associate Chad Wintizer was very helpful in getting me in the best vehicle for my budget. All of the staff was courteous and never pushy. They were thorough in explaining all of the incentives available, services the dealership and mazda offers, and functions of the car. I would recommend Lou Fusz Mazda for anyone interested in purchasing a vehicle. More

Mike Salazar was knowledgeable about the car. I had not intended to buy a new car when I brought my Mazda 2 in for service. His explanation on why the Mazda 3 has such good gas mileage sold me on the car. intended to buy a new car when I brought my Mazda 2 in for service. His explanation on why the Mazda 3 has such good gas mileage sold me on the car. More

The used car sales manager was less than helpful in following up after the sale. It took too long to get paperwork after the sale, so I was late with licensing. Not great after-the-sale service. following up after the sale. It took too long to get paperwork after the sale, so I was late with licensing. Not great after-the-sale service. More

DO NOT buy a car from here. I purchased a vehicle recently from this dealership and I had problems right from the start. 24 hours after purchasing my car it stalled and would not restart. For the nex recently from this dealership and I had problems right from the start. 24 hours after purchasing my car it stalled and would not restart. For the next 30 days they took the car from me on 4 different occasions in an attempt to figure out what was wrong with it. I lost 2 days worth of pay and tip money (I deliver pizzas), which is about $200. That idiot manager Steven Winters suggested to me that if they couldn't fix it they would return my $500 to me and we could part as friends. NOT likely since I showed up with a WORKING RUNNING car and if I don't have a car, I DON'T HAVE A JOB! They finally figured out what the problem was (they had to send it to a Ford dealer) and FINALLY got it fixed. When I asked when it would be ready |I was told they were just waiting for a sending unit to install on it (it tells you how much gas is in your car). When I got it back, the sending unit WAS NOT replaced!! I found this out when I ran out of gas, even though the gauge showed there was 1/4 tank left. GO SOMEWHERE else to buy a car! More

We came to Mazda to just look at some vehicles for a future buy. We meet Norman (salesman) he was very polite and humble. We left in a Mazda 3, 2012, a car that I "thought" We could not afford until the future buy. We meet Norman (salesman) he was very polite and humble. We left in a Mazda 3, 2012, a car that I "thought" We could not afford until the near future. Him and the finance manager, David Hoeflinger, made us a very affordable, very sexy deal and I'm extremely happy we stopped in to have a look. Thank you Norman More

this dealership is the best. I had nothing gut broken promises from other dealers, but not from Karen Gaglio she was the best sales person i have ever dealt with, she was up front with every thing. Evey promises from other dealers, but not from Karen Gaglio she was the best sales person i have ever dealt with, she was up front with every thing. Eveything she said would happen did. She got me into the car of my dreams, just like she said she would. everybody with the exception of the detail boy was really nice. For once i felt like i was part of the fuze family. i will recommend them to everyone i know and i will buy there again. Thanks so much Karen Gaglio your are the best. More

Karen Gaglia was very helpful. She found out details that helped us find the right car. It was wonderful to work with her. I would recommend her to anyone, especially women, but she is great with men, that helped us find the right car. It was wonderful to work with her. I would recommend her to anyone, especially women, but she is great with men, too. Jim Davies found the right car at another dealership and got it for us. It was a great experience. More

My daughter was in a hurry to purchase another car after finishing up her first year in school and needing to start working right away. We were very specific about the type of car we were looking for, havin finishing up her first year in school and needing to start working right away. We were very specific about the type of car we were looking for, having made mistakes on her first car. I have to sincerely thank Karen Gaglio for the entire car buying process with my daughter! Karen never tried to show inventory just to make a sale. Karen offered appropriate advice, and presented us with great options. I absolutely recommend that everyone go to Karen at Lou Fusz Mazda first! when buyng their next car. More

Incredibly bad customer service. Contacted the dealership by email on a Wednesday to inquire about a used Mazda. When I called on Friday to ask about coming in on Saturday to see the vehicle, Ste dealership by email on a Wednesday to inquire about a used Mazda. When I called on Friday to ask about coming in on Saturday to see the vehicle, Steve Winters told me "Oh, Stephanie called you." Um, no, she didn't. Steve assured me "come at 1:45 PM, and we'll have the car up front ready to go for you. Ask for Stephanie.&quot" Saturday arrived, and I got to the dealership at 1:45. The car wasn't up front waiting to go. OK, no big deal. Asked for Stephanie, and they had go hunt her down. Still no huge deal. While I'm waiting for Stephanie, I'm looking around - this place looks like it was built in 1962, and not a dollar has been put into it since. Stephanie arrives, and hands me over to a sales guy - she says he'll take me to the car. OK... only as we go outside, it's apparent (as we wander around the lot) that the guy has no idea where the car actually is. We finally find the car (a convertible) and I immediately see a hole in the roof. All the stitching is rotted out, and it reeks of mildew and mold. And the car was listed for well over blue book value. The sales guy asks to make a copy of my drivers license, and I decline - telling him I'm walking away from this one. He asks "why?" and I point out the hole in the roof, the rotten stitching, and the stench and he says "oh, we didn't know it had a hole." Really. Plus five for moxie, but minus 80 for trying to BS me. Repeatedly. Run, don't walk, away from this dealership. More

Karen Gaglio went absolutely above and beyond!! After being toyed with and low-balled on my trade in from others, Karen got me the absolute best trade-in value for my car (1,500.00 above everyone else), being toyed with and low-balled on my trade in from others, Karen got me the absolute best trade-in value for my car (1,500.00 above everyone else), AND she found me the car of my dreams. She worked with me for over a year searching and assisting me in finding my Subaru. She took care of me every step of the way. Her and Jim made the car buying experience the best that I have EVER found. Low stress and professional. I cannot say enough about how Karen really provided the absolute BEST assistance and how she did more than I ever expected out of the buying experience. She now has a customer for life and anytime that someone mentions they are looking for a new car I ALWAYS refer them to her. More