Lou Fusz Mazda

Quick and painless Mike was able to put me into a car I wanted for a great price and made the experience fast and painless. I was able to get out within a good amount of Mike was able to put me into a car I wanted for a great price and made the experience fast and painless. I was able to get out within a good amount of time feeling satisfied with my purchase. More

Kevin Brown saved the sale The dealership was particularly hard nosed about a particular vehicle. They did NOT honor the price given to me by USAA.. Kevin, while obviously new The dealership was particularly hard nosed about a particular vehicle. They did NOT honor the price given to me by USAA.. Kevin, while obviously new, shared our concern and worked hard behind the scenes to make the deal happen. Avoid the Sales manager if possible and if any questions ask for the GM Jason. I do not think Lou Fusz has the potential customers best interest in mind. But the vehicles are quality ones and once a deal is struck they stand by their word. I am happy with the car we bought and thanks to Kevin it worked out in the end. More

I got a new car!!! The dealership was awesome and Scott went above and beyond to make sure I got everything I needed. Would defiantly recommend them to anyone and would The dealership was awesome and Scott went above and beyond to make sure I got everything I needed. Would defiantly recommend them to anyone and would tell them to go see Scott!!! More

Great sales and service! My second Mazda from this dealer and they never disappoint. Kevin Brown our sales consultant,was great! He patiently explained everything I asked a My second Mazda from this dealer and they never disappoint. Kevin Brown our sales consultant,was great! He patiently explained everything I asked about all the gizmos I wanted in the car and all the new tech. I would recommend this dealer, their team, Mike Salazar the floor manager, a shout out to Joe Lehney, the finance manager, and the service guys! and let’s not forget about how much I love the car! More

Smooth I took my Nissan Juke to Lou Fusz Mazda which was previously Lou Fusz Nissan. Due to past experience I trust their work. While my vehicle was bieng se I took my Nissan Juke to Lou Fusz Mazda which was previously Lou Fusz Nissan. Due to past experience I trust their work. While my vehicle was bieng serviced, Shawn the service advisor arranged for a loaner vehicle which was unexpected and much appreciated. More

This is how buying a car SHOULD be! A+ I bought a car here yesterday now that it's under new management and let me tell you - this was the BEST car buying experience I've ever had. I reque I bought a car here yesterday now that it's under new management and let me tell you - this was the BEST car buying experience I've ever had. I requested info on a used car that someone else traded in and was connected with Kevin Brown. Kevin not only did a superb job of keeping in contact with me, but he went out to the vehicle in question and took a video walking me through it. He was VERY transparent when we met in person about what he knew about the vehicle, the buying process, the trade in process. He was honest, he was organized, he was efficient, he was kind. We moved forward with the transaction and I was then handed off to Cory Laneman to take care of the financial portion. Another very friendly straight forward employee. I got a great deal on the vehicle I purchased, I got what I expected on my trade-in, and left feeling 100% comfortable with the whole experience! Great job Lou Fusz Mazda and thanks Kevin & Cory! More

Very smooth It was a great experience. Very pleasant. Very professional. No sales pressure. This was the fasted car purchase I ever had...no runarounds. Very hap It was a great experience. Very pleasant. Very professional. No sales pressure. This was the fasted car purchase I ever had...no runarounds. Very happy. More

Horrible Experience We bought a brand new Mazda 2015 in 2015 from Lou Fusz. We unfortunately pre paid for several oil changes. We live in Manchester Mo. There is a Mazd We bought a brand new Mazda 2015 in 2015 from Lou Fusz. We unfortunately pre paid for several oil changes. We live in Manchester Mo. There is a Mazda dealership minutes away from us. We were not told it had to be Lou Fusz to give us oil changes. There were times I tried to call and see how many oil changes I had left and would never receive a call back. Most of time if not all the time I would have to ask for a car wash when I did get an oil change. The inside was never vacuum. My husband tried to call to ask about an unnecessary $400.00 purchase that we thought was necessary at the time we bought the car. He never got a call back and just gave up. I think one time I was given an extra oil change for my inconvenience. Now I will admit the Service Manager Shawn was always nice and professional. He would do what he could to help me. But I will never recommend this Dealership.. Horrible experience!!! More

customer service Maria made my experience less stressful and much more comfortable and convenient. ..I was given a rental car for a couple days to get back and forth t Maria made my experience less stressful and much more comfortable and convenient. ..I was given a rental car for a couple days to get back and forth to work while waiting on paperwork that was holding the deal up . I found that gesture to be a sincere and very helpful form of how customer service should be More

Recall work Quick , friendly service, they had me in and out without delay. The staff was helpful and I found them all to be very nice, prompt, kind and courteou Quick , friendly service, they had me in and out without delay. The staff was helpful and I found them all to be very nice, prompt, kind and courteous. More