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Lou Fusz Mazda
Saint Louis, MO
2,579 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
#wecanreplacethecarnotthecustomer
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday Closed
Sunday Closed
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Showing 2,579 reviews
May 10, 2024
took my items and car would not return them i want to give car back give car back More
by Petersonkim6
Verified Customer
May 09, 2024
Abby was incredible to work with, she understood what we wanted and worked hard to achieve our goal. I will definitely keep her in mind when I choose to purchase another vehicle wanted and worked hard to achieve our goal. I will definitely keep her in mind when I choose to purchase another vehicle More
by jeff.a.schoettle
Employees Worked With
May 09, 2024
Great experience Everyone was helpful, efficient, and eager to earn my business on this car and future purchases and eager to earn my business on this car and future purchases More
by JENROGERS2
May 08, 2024
Scheduled an appointment with the service center to have a window switch replaced and an oil change. The appointment was made a week in advance. When I arrived they took the car back and while I waited in a window switch replaced and an oil change. The appointment was made a week in advance. When I arrived they took the car back and while I waited in the customer lounge. After an hour and a half they came to get me to and told me they did not have the switch and would have to order it. I live 2 hours away, bit I have always use Lou Fusz for all my repairs. This was a little disappointing. I wish Shawn was back. More
by Ryan Since
Employees Worked With
Patrick and Bryan
May 08, 2024
Patrick is an excellent service advisor. He was patient and listened closely to what we had to say about the problem with the car. He and the service technician figured it out and now we He was patient and listened closely to what we had to say about the problem with the car. He and the service technician figured it out and now we don't worry about getting stranded if the car won't start. More
by strassermo
Employees Worked With
Patrick
May 07, 2024
Abigail gave me such an amazing experience. I would recommend her and the Fusz store in a heartbeat! I would recommend her and the Fusz store in a heartbeat! More
by kates123
Employees Worked With
May 05, 2024
The dealer applied Simoniz GlassCoat to my vehicle when I purchased it. They applied GlassCoat over bugs, and left a smear on the trunk lid that looked like they dragged a rag across it. When I brought thi purchased it. They applied GlassCoat over bugs, and left a smear on the trunk lid that looked like they dragged a rag across it. When I brought this to their attention, they said they would take care of it. Their "fix" still left bugs under the GlassCoat and they did not completely remove the smear on the trunk lid. To make matters worse, during this process they created small scratches on the hood and the trunk lid. My salesperson did not notify me when the work was done. I only knew it was completed when I contacted the Collision Center directly. More
by tamjim77
May 02, 2024
The service I received was exceptional, professional and accommodating. Kyle K was so knowledgeable and helpful. I’m very pleased with his communication and energetic personality. He made me feel very comfo accommodating. Kyle K was so knowledgeable and helpful. I’m very pleased with his communication and energetic personality. He made me feel very comfortable in my choice. The other staff were friendly and welcoming. I was able to get the car I’ve been working hard to get. It’s perfect! Overall I had a great experience. I will definitely recommend this location to others. More
by Markiyshacunningham
Employees Worked With
May 02, 2024
Fast, courteous, friendly, stress free, no hassles, excellent service and detailed and I was offered a loaner car. excellent service and detailed and I was offered a loaner car. More
by Yoez1997
Employees Worked With
Robin. The pick up driver Roy and I can’t think of the other guy who picked my car up.
