Lou Fusz Mazda

Service My wife's car had the tires pressure light on the night before and I told her to mention that for the inspection. She had the idea that the light nea My wife's car had the tires pressure light on the night before and I told her to mention that for the inspection. She had the idea that the light neant engine and showed that to the inspector. They performed an engine inspection and charge her $100. I think that was a bit dishonest to take advantage of her misunderstanding. She doesn't remember the name but thinks was a Jeff or Jake. Now not sure on quality anymore. More

Customer service I asked for a tire rotation and oil change and left my car so that could be done. The service advisor called offering me new tires to which i declined I asked for a tire rotation and oil change and left my car so that could be done. The service advisor called offering me new tires to which i declined and said just do the rotation and oil change. Well the tire rotation wasn’t done and when i looked at the invoice and noticed i was already at a point where i wasn’t going to turn around and have to drive all the way back up there for that. More

Shawn and his team did a great job!!!! Shawn and Matt that technician that worked on my car did a great job diagnosing my check engine light. Even though it was an in depth problem and took Shawn and Matt that technician that worked on my car did a great job diagnosing my check engine light. Even though it was an in depth problem and took a couple of weeks to figure out, Shawn kept me up to date and got me in a loner car with no problems. Matt did a great job working on my car and explaining the problem to me. One of the reasons I have not gotten rid of my car yet (180,000 miles) is because of the great service at this location provided by Shawn. No matter how big or small of a problem I have with my Mazda, Shawn ALWAYS listens and helps me through it. More

very courteous Although Shawn was off last Monday, I received the same prompt and courteous service that I always have received from Shawn Degrasso for the last 14 Although Shawn was off last Monday, I received the same prompt and courteous service that I always have received from Shawn Degrasso for the last 14 plus years More

Very pleased customer Very personable friendly rare to satisfy the customer I appreciated the personal attention that I received also the prices .the cashier was also ver Very personable friendly rare to satisfy the customer I appreciated the personal attention that I received also the prices .the cashier was also very friendly and patient she smiled alot More

Fixed wiring that was chewed by an animal The service I went in for was originally for a motor mount which is getting fixed soon. Upon inspection I had a leaking belt tensioner, and squirrel n The service I went in for was originally for a motor mount which is getting fixed soon. Upon inspection I had a leaking belt tensioner, and squirrel nest with chewed wires. They fixed it and went above and beyond what I expected. More

very positive experience when work completed quick notification and work well done very friendly service personnel and priced accordingly with no pressure to do more than nee when work completed quick notification and work well done very friendly service personnel and priced accordingly with no pressure to do more than needed More

A happy customer! I have been a customer of Lou Fusz for more than 40 years and will continue being a happy customer. All service people are awesome. I have been a customer of Lou Fusz for more than 40 years and will continue being a happy customer. All service people are awesome. More

Friendly service Prompt service and always quite helpful. They offered a loaner car so I could get lunch as my appointment was at 12:30. They even gave me a recommenda Prompt service and always quite helpful. They offered a loaner car so I could get lunch as my appointment was at 12:30. They even gave me a recommendation for lunch when I asked. My oil change was completed in a timely manner. I have been so impressed with both oil changes that I have had. More

Excellent service. Service Center Shawn is always friendly, helpful and knowledgeable. Everyone is the service center provide outstanding customer service. Referred Service Center Shawn is always friendly, helpful and knowledgeable. Everyone is the service center provide outstanding customer service. Referred friends and family. We love Fusz! More