Lou Fusz Mazda
Saint Louis, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday Closed
Sunday Closed
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Recall repairs I had two recalls on my vehicle that were repaired in a timely, efficient manner and they addressed an issue that arose due to the recall repairs also I had two recalls on my vehicle that were repaired in a timely, efficient manner and they addressed an issue that arose due to the recall repairs also. Everyone I dealt with was friendly and professional. More
Great Staff As always the service department shines. From write up, to skilled technicians, to friendly cashiers, the whole experience is always a good one. Than As always the service department shines. From write up, to skilled technicians, to friendly cashiers, the whole experience is always a good one. Thanks to all of you. More
Top notch customer service and vehicle servicing All of my visits to Lou Fusz Mazda are exceptional. The staff, Julie, Lisa, Melissa, Shawn and the others who's names I may have forgotten, are the r All of my visits to Lou Fusz Mazda are exceptional. The staff, Julie, Lisa, Melissa, Shawn and the others who's names I may have forgotten, are the reason I keep coming back. They are friendly and easy to deal with and never make me feel like I am an inconvenience to them. They go above and beyond to make sure that all of my questions are answered, and that their service was to my complete satisfaction. More
Helpful service personnel Service personnel always makes my aware of everything that might be going on with my car. If extra services are needed they advise me if I can wait a Service personnel always makes my aware of everything that might be going on with my car. If extra services are needed they advise me if I can wait a little or if it's an urgent matter. I appreciate their honesty, unexpected expense can be challenging at times. I have no issues with your service dept. It's always a good experience whenever I go. More
Motor mount Went in for a repair that was scheduled a couple weeks ago because I had a bad motor mount. I was in and out in about half the expected time. As alway Went in for a repair that was scheduled a couple weeks ago because I had a bad motor mount. I was in and out in about half the expected time. As always I am very pleased. More
New Purchase At this point I'm into owning my 5th car. I've been through a number of brands, Toyota, Honda, Nissan, and others. Personally, I've never experienced At this point I'm into owning my 5th car. I've been through a number of brands, Toyota, Honda, Nissan, and others. Personally, I've never experienced the quality of service I received working with Nancy and Jason. First, and foremost, it was the first dealership my wife experienced service as a valued customer; where she didn't feel as though she was, inferior, or secondary in the process. Next, there was no pressure; Nancy let the vehicle do the talking. Our vehicle is perfect for our family and we drive it with pride. We were able to add some features that were unique to our family - Nancy and the crew did a great job finding that vehicle and making it happen. I've been in since for quick service, and that, was outstanding, to say the least. We are very grateful we found Lou Fusz Mazda. With all of this being said I'm not sure if this is the culture of Mazda or unique to this dealership. Nevertheless, this dealership has been a great entry point for us into the Mazda brand. We look forward to many years of partnership. Thanks guys!! The Alexanders David, Gillyon, Lydia, Olive. More
Moe was great I really appreciate the straightforwardness that seems to be part of the culture there. No pushy salespeople across the board from Moe to manager Mik I really appreciate the straightforwardness that seems to be part of the culture there. No pushy salespeople across the board from Moe to manager Mike. More
My experience was great! Each experience I have had at this dealership has been great. Julie was my service advisor for my last appointment and she was great. She explained ev Each experience I have had at this dealership has been great. Julie was my service advisor for my last appointment and she was great. She explained everything and I was in and out in a timely manner. More
Excellent work times 2 I brought my other, older Mazda in for some work as well. Needless to say, I was just as pleased with their work this time too. I brought my other, older Mazda in for some work as well. Needless to say, I was just as pleased with their work this time too. More
Great service visit Wonderful service! Having car pass is great for my oil changes. The service was efficient and everyone I interacted with was friendly. Love Lou Fusz M Wonderful service! Having car pass is great for my oil changes. The service was efficient and everyone I interacted with was friendly. Love Lou Fusz Mazda! More