Lou Fusz Mazda

Unclear time estimate The service was wonderful. My only issue was time. On the phone I was told I couldn't get a loaner because it would take less than an hour. When I pu The service was wonderful. My only issue was time. On the phone I was told I couldn't get a loaner because it would take less than an hour. When I pulled in, they told me it would be an hour and a half, but I couldn't get a loaner as none were available. I had my one year old with me. In all, it took just over 2 hours. I wish they would have just let me get a loaner. More

Starter and clutch replacement Got my starter replaced and they noticed other things needed replacing and they gave me the breakdown of what it would cost to replace it right then v Got my starter replaced and they noticed other things needed replacing and they gave me the breakdown of what it would cost to replace it right then vs later along with approximate labour costs. It's nice to have laid out options as to what may or may not happen to your car for a repair and given the choice when/if to have it done. There were a couple of things that needed to be looked at again on my car when I came to pick it up but Shawn drove it himself when it was all done and kept asking me to see if my car handled alright once I drove it for a bit. Thanks Shawn! More

Love Lou Fusz Mazda I always take my car To Lou Fusz because they always take really good care of me. Shawn Degrasso was my service advisor this time and he takes great I always take my car To Lou Fusz because they always take really good care of me. Shawn Degrasso was my service advisor this time and he takes great care of me! More

Review I’m normally very satisfied with the service. However, it took 2 hours for an oil change (I had an appt). that’s ridiculous. I realize there is cons I’m normally very satisfied with the service. However, it took 2 hours for an oil change (I had an appt). that’s ridiculous. I realize there is construction going on but if this happens again I won’t be coming back. More

8 x Mazda Man Terrific people from Sales personnel throughout the service area where they all take great care of you ( the happy Mazda owner) Tom Phillips and staff Terrific people from Sales personnel throughout the service area where they all take great care of you ( the happy Mazda owner) Tom Phillips and staff are the best to work with... like an old friend of the family. My wife and I aloo with my daughter and husband have owned 10 new Mazda’s. But it’s the people who work there that keep us as loyal customers Sincerely. Bill Eggers & family Ps thanks Tom & Staff. The best! More

Very good overall experience. Knowledgeable staff, very good vehicle, fair deal. No hesitation recommendation. Helpful discussion of certification philosophy, vehicle sourcing p Knowledgeable staff, very good vehicle, fair deal. No hesitation recommendation. Helpful discussion of certification philosophy, vehicle sourcing practices, and relationships among Fusz locations. All staff (sales, sales management, and F&I were professional, non-pressure and trust-inducing. More

Great service! Great service. Took care of all the issues very quickly. Everything covered under warranty. Only thing I wish was different was that I could have gott Great service. Took care of all the issues very quickly. Everything covered under warranty. Only thing I wish was different was that I could have gotten a car wash but it was too cold out haha More

Great experience with Lou Fusz Mazda Nancy and the team at Lou Fusz Mazda were helpful, professional, and provided a great experience while I searched for the right vehicle. I would highl Nancy and the team at Lou Fusz Mazda were helpful, professional, and provided a great experience while I searched for the right vehicle. I would highly recommend anyone who is in the market for a new or used vehicle to give them a shot to win your business. More

airbag recall I came in for a service recall for the airbag on my Mazda 6. The did it in a timely fashion and everyone was very nice. It went off without a hitch. I came in for a service recall for the airbag on my Mazda 6. The did it in a timely fashion and everyone was very nice. It went off without a hitch. More

Awesome. Great people Amazing personalities. Very helpful. Every one is attentive to you needs and want the best for you. Employees search for additional discounts to help Amazing personalities. Very helpful. Every one is attentive to you needs and want the best for you. Employees search for additional discounts to help with financial services on your car. More