Lou Fusz Mazda

Highly Recommend! My experience here was great! Moe was awesome and took the time to answer all my questions and made sure we found the car and the deal that was right My experience here was great! Moe was awesome and took the time to answer all my questions and made sure we found the car and the deal that was right for me without any of the pressure. Tom was an amazing sales manager and helped me to get the price I was comfortable paying. All and all everyone here couldn’t have been better and I highly recommended choosing Lou Fusz Mazda for your next vehicle! More

World Class Experience Everyone was friendly and willing to help. I just needed a second opinion on my car and recieved the best service possible. Will definitely be taking Everyone was friendly and willing to help. I just needed a second opinion on my car and recieved the best service possible. Will definitely be taking my car here in the future. More

Quick and efficient I called during lunchtime to see if I can bring my car in and was told to bring my car in right away. Two hours later safety omissions test was done I called during lunchtime to see if I can bring my car in and was told to bring my car in right away. Two hours later safety omissions test was done and they even provided me a courtesy car so I can run errands while my car was being inspected. Excellent customer service, highly recommended! They even called before the work was done to inform me of needed service and estimated cost, which I plan to bring back when I have the time and money. More

CX-5 60k mile service I met Shawn Degrasso when I moved to St. Louis with my previous vehicle. He took care of servicing my Mazda tribute. He is the reason I chose to bu I met Shawn Degrasso when I moved to St. Louis with my previous vehicle. He took care of servicing my Mazda tribute. He is the reason I chose to buy a new vehicle at Lou Fusz Mazda. He's a really great guy, and I'm happy with all the friendly people I know at that dealership and service center. More

Very awesome advisors The two advisors I have listed were very informative, descriptive and patient. I haven't taken my car to any other dealership since I've owned it. Ver The two advisors I have listed were very informative, descriptive and patient. I haven't taken my car to any other dealership since I've owned it. Very pleasant environment. Thanks for all you do. More

Paying for service I didn’t agree to. I went in for an oil change and left out paying for an oil change plus rotating tires I didn’t ask for. How is this my fault. I went in for an oil change and left out paying for an oil change plus rotating tires I didn’t ask for. How is this my fault. More

Confusing but nice customer service When I first got there, it was really confusing to find the service area. I’m assuming they’re under construction and this confusion is only temporary When I first got there, it was really confusing to find the service area. I’m assuming they’re under construction and this confusion is only temporary but if someone plans on going to get service done soon, be prepared for this. This is the only reason why I only have four stars, other than that it was a great experience. I was surprised by the honk for entry sign, but it is convenient for entrance. The customer service was nice, the wait was not excruciatingly long, and it’s easy to schedule a service online, even only a couple days ahead. More

Great service and returned vehicle clean. Service people should smile and be quicker when I pull up. Tom Phillips was exceptional and very knowledgeable. Would return for service or sales . Service people should smile and be quicker when I pull up. Tom Phillips was exceptional and very knowledgeable. Would return for service or sales . Overall happy. More

Faithful Customer for a Reason The service here is consistently done right the first time. The last time I had a trade in the excellent service and condition love you more than the The service here is consistently done right the first time. The last time I had a trade in the excellent service and condition love you more than the Blue Book value More

Warranty Service I had some issues with the seat warmer on the drivers side. It was still under warranty so I took it in. Everyone I dealt with was professional, frie I had some issues with the seat warmer on the drivers side. It was still under warranty so I took it in. Everyone I dealt with was professional, friendly and extremely helpful. They gave me a loaner while they worked on my car which was really nice. It's my go to place for any car needs. More